Leave a Review JAXJOX
Server is down no support
Can’t log in to the app. Looks like server is down and support is not respondingEli Rud
App No longer available?
I can’t log in to the app, and can’t adjust my dumbells. It won’t let me reset my password, and I have sent multiple emails to support. I’m still waiting for a response, and it’s been 3 days? Please help.vessel66
THE APP DOES NOT WORK
The app updated and since then it will not connect to the account, it won’t let me create a new account, and it won’t even let me bypass the login so I can adjust the weights.thill0707
Beware!
I can’t use one of the dumbbells I ordered. Customer service experience is terrible. I’ve asked around and many people experience the same issues. Avoid at all costs.SAGiles
Universal
I use this at work during lunch I love it best invention I have a complete guy link my officepablo ricardo 45
ZERO CUSTOMER SUPPORT
I really want to like this but ive followed the instructions but there is some sort of technical issue and there is NO ONE to discuss.Dbs13dallas
Company is going out of business
This company stopped responding to support requests and appears to be going out of business as of summer 2023. Avoid at all costs.Adam J Simon
Electronic music won’t stop
Discouraged my wife from using it because the electronic music won’t stop when you hear her voice. If the I adjust the less voice and more music the electronic and pop music are going at the same time. It sounds like the electronic music was recorded with the voice.RussMiller
Doesn’t play well with others
It doesn’t count sets accurately until you seat the weights in the base after each set which is kinda annoying if you’re doing a circuit or the base isn’t near your workout area.
The reps and power metrics are way off. It doesn’t track small things bicep curls if you have to take the weights out of the base, stand up, and walk to your workout area. Apparently that calibrates the weights for a large motion like a deadlift so small movements are given almost no power output.
The heart rate and calories only tracks if you have a fitness watch but if you use your Fitness app then the metrics go to that workout app. This app doesn’t ask to see Health data do it can’t see what you’re actually doing. Also stopping this workout stops your Apple workout as well.
If you’re toggling between this app and another app this won’t track anything. At all. It can’t just run in the background? Guess not.
The Freestyle workout option is pretty good for being free. The quality of the metrics is terrible, but if it worked like it should (hire a programmer!) it would be awesome.
So. Much. Potential.
So. Currently. Disappointing.Show lessKaikita
Fantastic Home Gym!
Absolutely love the interactive dumbbells and kettle bell! The app has a lot to offer for various workouts and the limited amount of workout programs (12 week strength training challenge is my favorite) come with fantastic workout trainers. I always enjoy seeing new updates when JAXJOX adds new elements.
I love being able to play my personal music playlist in the background while my workout was playing on screen. The Feed.FM music is an AWESOME addition as well and both of these music features bring my workouts to the next level I’ve been waiting for.
I’m excited about the future of JAXJOX and hope you continue adding new programs. Seems like there haven’t been any new programs in a long while. The JAXJOX system has completely ended my gym memberships and saved me countless time by working out at home with personal equipment!Show lessDLErickson08
