Leave a Review MyDashCard
Review
The app is very helpful and useful whenever I’m the road . But there are times it doesn’t work quite often but the 1-888 number does so it’s 50/50c.Lions
Developer Response
Hi there, we'd love to hear about your issues and help troubleshoot them as they come up! Please email us at support@mydashcard.com. Thank you!Hate this app
Difficult to use, charges you for a pin purchase even though I haven’t used my card or anything with pin, charges for transaction summaries and also ugly tbhANON1234799164925
Slow
Bad color can’t read the valuesScootr1975
Account
For some reason I keep getting locked out of my account.
I know my password I wrote it down when I reset it.
I emailed them and told them my online and app account was suspended. Haven’t heard back from anyonePWARAY NENATIA
Developer Response
Hi there! Can you confirm that you've emailed support@mydashcard.com? We definitely want to be able to respond to you quickly!Avoid the headache
So I went on some last minute Christmas shopping and for some reason their useless “system” locks my card due to fraud but it was me so instead of sending a text or an emailSO I CAN VERIFY like a normal company does they just deactivated my card and since this happened Friday I now have to wait until Monday CHRISTMAS RUINED DONT WASTE YOUR TIME AND DONT STORE YOUR MONEY ON HERE AS SOON AS YOU GET PAID TAKE YOUR MONEY OFF THE CARD avoid the headache I’d give 0 stars if I couldShow lessfix yall game
Developer Response
Hi there! I am so sorry for your trouble. We will address your concern directly and appreciate your feedback.Please change it back
It says a week ago from today it updated “to help signing in easier” but now I cannot login with my thumbprint it makes me type in my email and password. Please change it back to how it was before. But other than this new update I have no complaints about the app, I highly recommend_SB0828
Developer Response
Hi there! We are so sorry for the trouble you're having. We are researching this and will have a fix for you ASAP! Thanks for the review.Application Process
I am trying to apply for the card, and it’s asking me to submit my articles of incorporation for my business. Why would that be needed? Is that a scam? I’ve never had to do that for anything else related to my company.Meeeeeeeeeeeeee954
Developer Response
Hi there! I don't think you're on the correct website. To access www.mydashcard.com you must already have a card in hand! Please let us know the website to which you are referring by emailing us at support@mydashcard.com. Thank you!Comment
Just takes a long time to get funds back on card if you lose or misplace card. Other than that all good.connie dash
Developer Response
Hi there! Your funds will always be available on your card, but it can take several days to receive a replacement card in the event that it's been lost as our cards are printed on demand and sent to the address on file. If you see an option for a digital card in your MyDashCard app, add that and you can continue to transact while waiting on your new card to arrive! Thank you for the review!Easy to setup
Account was very easy to set up .Choctawcat
Developer Response
We're so glad! Thanks for your review!When it works
When it works it works great but when it doesn’t work you end up getting upset that you don’t have access to the money you have been told you were supposed to be receiving and you don’t get it in the time frame you have been led to believe that you were going to get it.kmc561
Developer Response
Hi there - We are so sorry to hear about your issues. If you ever need assistance, please reach out to our customer support team at support@mydashcard.com or call the number on the back of your card so that we can assist you with your account. Thank you!
