Settings it’s not easy to sent up and find classes
Barrys is the new Bally Total Fitness
I wanted to downgrade my membership from 12 per a month to 8. However, Barry’s xperts refused to let me do so and said I’m locked into 12 classes per a month for the next 11 months. This is the same disgusting practices that ruined so many gyms across the country like Bally Total Fitness. Why do you need to lock people in? It’s just a way for you to profit and tick your customers off. Slime at its finest.
Response from developer
Thank you so much for reaching out about this! We would love to help get you set up with classes on your Barry's account email address vs. your iTunes account email address. For help with this, please reach out to xperts@barrys.com!
Great workouts but no Chromecast
Only 1 set of tread + floor
Please consider adding these types of classes! Until then I’ll probably stick with Peloton workouts.
Response from developer
Thank you so much for this feedback. For our at-home workouts, we program our classes for as many people as possible and therefor need to consider those that may not have a treadmill at home and need to run outdoors. For that reason, we aren't able to switch back and forth between workouts due to those clients not being able to run in and out of their homes throughout their classes. For our in-person workouts in the traditional Red Room of a Barry's studio, we do have the ability to conduct quick rounds that move back and forth between treadmills and weights and look forward to seeing you there soon! Should you have any additional questions or feedback, please be sure to email xperts@barrys.com.
App is So Slow
However, the app itself is very slow to load and it can be frustrating. When I first open the app, the Home tab takes maybe 10-15 seconds to load and show me the content. Then when I try to schedule a class, it’s slow to load when I click on the buy & book tab and the schedule is buggy. Sometimes when I scroll down the times on a specific day, it stops loading class times sometime in the afternoon. I have to fully close the app and reopen to see evening times show up as an option.
I’m on a new iPhone 13 pro max and have plenty of phone capacity. So I don’t know why things on the app would be slow for me. Hopefully this improves soon.
Response from developer
Thank you so much for this feedback! We are constantly working to improve loading speed and performance. Should you have any more feedback, we would love to receive that at xperts@barrys.com so we can respond to you directly and work with you to fix this. Thank you for being a part of our Barry's X community!
Great app- well worth it- esp on the road
Slow app, on demand classes have mediocre music
The app is one of the slowest apps I’ve seen and the sound often doesn’t work (buffers). The workouts that involve running are really limited. The music on the on demand workouts is pretty bad, I would suggest paying more for licensing to better music.
Response from developer
We are so excited to let you know that we've recently expanded our music licensing to include more music! We can't wait to bring this new, expansive sound to both our live classes and our on-demand classes. In regards to app speed, we appreciate your patience and also the opportunity to make this better for you. The app's performance speed is not something that we've seen any issues with, thus far, and would love to chat with you more about the current operating system/device you're using and if we can improve your experience! Please reach out to xperts@barrys.com and we can get to work on this for you.
Very limited locations
Amazing Community at home (or away)
The live classes even have an awesome red filter so the red room vibe is never too far away!
Response from developer
We love seeing people in live classes from far and wide! Thank you so much for being a part of it and for this incredible review. We can't wait to see you (and your red filter) in class again soon!
Loved at first
The live classes seem to buffer even with strong wifi compared to on demand classes making it hard to follow. I will give it another month but there has to be increased on demand classes for the price! It seems like 8 out of 10 classes uploaded are the 20 minute length vs a true tread class or 45-50 minute.
Response from developer
Thank you so much for this! We are constantly working to build our on-demand content, releasing new content every week. We look forwarding to continue to work to build this platform and making it better and better! If we can help with any additional questions, please reach out to xperts@barrys.com.
