Leave a Review River
Awesome app
Buttery smooth. Easy to usekrauseling
Extremely disappointed
A few months ago I opened an account through the River app. I did it the day I found out I could in my state. After a few months, I received an email from River stating my account was closed. I never received any details regarding why my account was closed. Was it my bad credit history??? Was it a criminal offense from 20 years ago??? No details. I’m a hard working Union Laborer, completely legit family man. I have bank accounts and retirement accounts with legit financial institutions. So I’m still puzzled as to why this happened. I thought that River was a legit legal company who is focused on Bitcoin and Bitcoin mining and focused on the Bitcoin ethos. I guess I was wrong, I feel like all the podcasts I’ve heard the CEO on are full of crap with the things they speak about. It seems to me they are not a truly “Bitcoin ethos” company. It would of been great to be able to use one app for Bitcoin investing and mining. Hopefully this isn’t just another company building a new version of traditional banking.Show lessPiezpiez
Developer Response
As a licensed money services business (MSB) and a Bitcoin brokerage, our Compliance team manually reviews all information provided by clients and has strict guidelines that we must follow. We apologize for any inconvenience that this may have caused. Please reach out to support@river.com and we can work with you to solve this issue.Verification process take more than 72hrs
Why do you your verification to send and receive Bitcoin take more than 5days. This is so annoying. It been days and it hasn’t been verify still showing review this is really annoying. I have to keep calming my friend down since I am the one who introduced him to RiverSdsonya
Developer Response
Thank you for flagging this for us! Our Compliance team manually reviews all information submitted to us. If you or your friend is still experiencing issues, please reach out to us at support@river.com.Hardware Wallet Accounts
River was the best Bitcoin platform on the market while they offered Hardware Wallet Accounts. Now there isn’t much reason to use them.
There also isn’t a way to delete your River account through the app which is in violation of App Store rules.agireud
Great app for buying bitcoin
The interface is super clean and easy to navigate and the fees are very low for purchasing. Plus the price given tends to be VERY close to the actual market price and generally better than what you can find on Cash app or Strike. My only complaint is they don’t allow me to set the bitcoin mining fee on withdrawal of “on chain” Bitcoin. However they do have Lightning for receiving and sending which has almost zero fees. Definitely a solid option and one of the best I’ve used and I have tested quite a few. It also is available for Hawaii residence which is a plus!Show lessmlong247
Developer Response
Thank you for the kind words! Please continue to reach back out to us with any feedback, as our goal is to always provide our clients with the best experience possible!Worthless
Worthless I put money in can’t get it back no customer service and they locked my atbbbbbbwweweee
The best bitcoin financial services provider.
I have been bouncing around between multiple different bitcoin only financial service companies and river is by far the best one so far. Very happy with their product and application layout. Customer service is also top-notch.Rip9292
Developer Response
Glad to hear that your experience has been so great with us! Comments like this make our day. If you ever have any questions or feedback, feel free to reach out to support@river.comInconvenient - endless ID review
Was excited to use River as they’re based out of Columbus just like my company is. Pretty good design and interface, but the process for KYC review is endless and intrusive. They ask for way too much personal and financial information for me to send my Bitcoin to a cold wallet. Not a fan.Kareem ammrr
Developer Response
Our verification process for enabling Bitcoin withdrawals has recently changed! Please reach out to support@river.com if you are interested in enabling this functionality. We encourage all of our clients to self-custody their coins after doing the proper research.Raciat
Didn’t approve me. I assume this is a race issue because this has nothing to do with credit and I submitted all the right documents. Do not apply if you are coloredmalyboyt12
Easiest, best way to buy and send Bitcoin
This app just keeps getting better. It works as a (custodial) Lightning and Onchain wallet so I can send and receive instantly on the go. I can buy Bitcoin, set up DCA, and see my performance easily. Love itPillagr
Developer Response
Thank you for the kind words! We have recently implemented a zero-fee DCA program to allow our clients to stack more BTC. You should definitely check it out if you haven’t yet!
