SIU Credit Union Mobile Branch User Reviews

SIU Credit Union Mobile Branch

SIU EMPLOYEES CREDIT UNION (INC)

Finance

Reviews Summary

Positive highlights

💳

This app hasSeamless functionality comparable to larger banks

💰

This app hasGreat rates on checking, savings, and credit cards

🤝

This app hasExcellent customer service and support

🧭

This app hasEasy to navigate and use app

🔍

This app hasHelpful features like remote deposit and alerts

🤩

This app hasWarm and friendly banking experience

🌟

This app hasConsistently great service for over 10 years

Negative highlights

🙄

This app hasRemoval of memo line for transfers

🤖

This app hasLack of Face ID/Fingerprint login option

🔌

This app hasFrequent app crashes and login issues

🐢

This app hasSlow and clunky app performance

🚫

This app hasInability to edit profile information

📢

This app hasIntrusive banner ads on the app

🔍

This app hasDifficulty accessing certain features like loan payments

Top reviews

Leave a Review SIU Credit Union Mobile Branch

TY Alissa!
I have been sick and was having difficulty getting into credit union. Alissa is amazing! She assisted me with everything via phone. Kudos to you!
Kycle
5 months ago
Developer Response
Thank you for the review, and we're glad you were able to take care of things while at home.
Always there for me
I have been with SIUCU quite a long time. Since it opened at the VA hospital when Nan was in charge. I’ve been a member ever since. Stayed with them great deals on checking & savings, plus great rates on CC stayed will continue w/SICU bc I’ve been impressed w/their support. They have great service and I will continue to use their service. Thank you SIU credit union for being there for me and my family!
Show less
DRC42
7 months ago
Developer Response
We appreciate your feedback and thank you for being a loyal member!
Amazing
I have been using this bank for 4 years it is amazing
run away dad
8 months ago
Developer Response
Thanks for the review!
Pretty good
Has lots of great and seamless functionality comparable to larger banks like remote deposit. However, would love the option to have daily account balance notification. It’s great to have direct deposit and low balance alerts, but could avoid low balance or catch unexpected transactions or avoid making an impulse purchase if there was a daily balance option as well. That’s the only function I miss when I compare to Chase’s online banking experience.
Show less
sinner_b
10 months ago
Developer Response
Thanks for the review and we'll share this with our development team.
Great app, does what you want.
I enjoy the app and glad that they offer it. I’ve been a sicu member since I was 8 years old and will continue to be.

I would rate 5 but the banner ads at the top of the screen interfere with some screens and just get in the way. Other than that 5 stars.
Eli8!
10 months ago
Developer Response
Thanks, and we're glad you approve! The ad display has been modified in the most recent release too.
Bankerific!!!
Absolutely love SIUCU! They believed in me when no one else would! Will never go elsewhere!
It’s a warm and friendly place. Everyone is very helpful if I have a problem and usually resolve it right away.
THANK YOU SIUC,
A Lifetime customer
Deborah Robbins
Robs notes
a year ago
Developer Response
Deborah: Thank you for the review and we're glad we've been able to help.
Very Easy to Use, Never Had An Issue!!!
Love the app, makes things easier to do overall.
Jáye
a year ago
Developer Response
Thank you and we're glad you're happy with the app.
Great place to help you and for the little guys
I love them !!!!
Katherinezita87
a year ago
Developer Response
Thanks for the review!
Love my credit Union.
Everyone is always so nice. They always help me and get all my stuff to the right place.
Member nrm
a year ago
Developer Response
Thanks for the review and we're glad you're happy!
Good app, one qualm
I like the app and the features it has but the transfer feature being removed from the 3 dot menu is rather irritating. Please put it back!
gregorythethird
a year ago
Developer Response
Thank you for your review Gregory, and we'll share this request with our developers. UPDATE: Our developers have added the "Transfer Money Here" option back to the ellipsis on the right of the account tiles now. Thank you for sharing!