SIU Credit Union Mobile Branch User Reviews

SIU EMPLOYEES CREDIT UNION (INC)

Reviews Summary

💳

This app hasSeamless functionality comparable to larger banks

💰

This app hasGreat rates on checking, savings, and credit cards

🤝

This app hasExcellent customer service and support

🧭

This app hasEasy to navigate and use app

🔍

This app hasHelpful features like remote deposit and alerts

🤩

This app hasWarm and friendly banking experience

🌟

This app hasConsistently great service for over 10 years

🙄

This app hasRemoval of memo line for transfers

🤖

This app hasLack of Face ID/Fingerprint login option

🔌

This app hasFrequent app crashes and login issues

🐢

This app hasSlow and clunky app performance

🚫

This app hasInability to edit profile information

📢

This app hasIntrusive banner ads on the app

🔍

This app hasDifficulty accessing certain features like loan payments

Pain to use
The new app is terrible. It won’t let me save my password even when I click “remember me.” It also won’t let me use the “forgot password” function so now I am locked out of my account. Waiting for the bank to call me back and they probably won’t be able to help either
iamamermaiddealwithit
4 years ago
Face ID!?
The interface looks nice but there is no Face ID option? The old app had Face ID.
dayzi8
4 years ago
not great
Miss being able to use fingerprint scan/facial recognition. Have had to rename all of our accounts again.
Aprylsky
4 years ago
Easy to use...
New app works just fine. Process to re-enroll was very easy. Just followed the directions they had in the website. Also very easy to navigate through all my accounts. I also like that you can group multiple accounts together so none of them get lost in the shuffle.
Happy member!!
4 years ago
Can’t log in
Network connectivity error
Jhong10
4 years ago
Not useful
The previous app was easy to use and informative. You could see credit card transactions and go between screens, easily transfer money to children accounts. This constantly logs you out (oops!) and maybe it’s there, but not intuitively. Please fix! Make more intuitive and less likely to block your own card.
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Jlarvae
4 years ago
No Dark Mode
There is presently no dark mode within the app, and the app does not obey iOS theme settings.
Luna Rius
4 years ago