App does not respond to touch
Response from developer
Hi customer, I'm sorry to hear that you're experiencing issues with the app following an update. Thank you for trying the basic troubleshooting steps by restarting your phone and reinstalling the app. To help us get to the bottom of this, could you please send a screen recording of the problem to support@renpho.com? This will greatly assist us in diagnosing the issue and assisting you. Your help is greatly appreciated, and we're here to get this resolved for you as quickly as we can. Best regards, Customer Service Team
Dark mode absolutely necessary
I step on the scale first thing when I wake up around 6AM for consistency. Opening this app when you’re just waking u is like getting blasted by the light of a thousand nuclear explosions where every other app at this day and age has a dark more. Please implement this as it’s not just a visual aesthetic choice but also an accessibility feature.
Response from developer
Dear Customer, we apologize for the absence of a dark mode feature in our current app. We fully acknowledge the importance of this functionality and how it enhances user experience. Our app development team is well-informed about this feature request and is actively exploring options to bring it to life in future updates. Your experience are our top priorities, and we are committed to continually improving our app's usability. Thank you for your patience and understanding as we endeavor to create a more user-friendly app. We warmly invite you to share any further suggestions at support@renpho.com; we are always eager to hear from you. Your insights are incredibly important to us and play a vital role in our pursuit of excellence. We appreciate your involvement in making our app better. Warmest regards, Customer Service Team
Very accurate and awesome
Thank you.
