Works well!
Unsure about the negative reviews given, data was transferred instantly from the old app and paired to my scale in seconds.
All information in the new app is consistent with the old app.
UI wise this is a lot more friendly to use and better to look at!
All information in the new app is consistent with the old app.
UI wise this is a lot more friendly to use and better to look at!
Watch app is here and working great!!
Updated: the new Apple Watch app is working with the scale now just like the old app! Will be using this new app from now on. Thanks for listening to reviews, developers!
Data migrated fine from the old app. Visualizations are improved over the old app. Need an Apple Watch app for this new one too. It’s easier to measure on the scale connected to my watch than my phone.
Data migrated fine from the old app. Visualizations are improved over the old app. Need an Apple Watch app for this new one too. It’s easier to measure on the scale connected to my watch than my phone.
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Need to Switch back to the old app
Hello ,
I keep getting log out automatically and then it doesn’t recognize my password. I need to reset it as it does not recognizing it. the flow of it and the glitches though the app it needs work.I feel the old app was handle much better as it does save my data vs to the new app sometimes it saves and sometimes it doesn’t captured it.
Can we please have the old app back?
I keep getting log out automatically and then it doesn’t recognize my password. I need to reset it as it does not recognizing it. the flow of it and the glitches though the app it needs work.I feel the old app was handle much better as it does save my data vs to the new app sometimes it saves and sometimes it doesn’t captured it.
Can we please have the old app back?
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New app comparison is not great!
Before update by default we could always compare the weight with previous days, now if we choose to compare it with a previous day and we go check the weight the next day the comparison date is not getting updated to the previous day instead it still remains as the old date, also we used to have an edit button on the comparison screen itself which is gone. Also we should be able to compare our weight not only with current date and the past date but should also have an option to compare it with past date with another past date,overall I like the non updated version better please make it like before.
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Response from developer
Dear customer, regarding your issue, please feel free to contact us via support@renpho.com so that we could see how to help you troubleshoot. Look forward to hearing from you. Best Regards, Renpho Customer Service Team
So far works great.
So far I’ve only use this a couple times but it seem to work really well.
The question I have is if my wife and I both want to use the scale can we each have the app on our own phones or is it only connected to one device and we have to switch between users on that device?
The question I have is if my wife and I both want to use the scale can we each have the app on our own phones or is it only connected to one device and we have to switch between users on that device?
Best app for tracking my health!
The new RENPHO Health app has been the only thing to help me keep track of my health and fitness goals! I love being able to see my progress across the multiple body composition metrics when paired with the Smart Scale. Plus, I can share my progress with family and friends on social media right from the app! I highly recommend to anyone who is looking to improve or maintain their health and fitness.
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New Health APP is not great :(
I literally own many of your products and with the help of your scale and the old app. This app is terrible. I don’t see it as an upgrade it’s complicated compared to your old app. And I dont like the new logo it is confusing. I am not sure why you would try to fix or change something that is as exceptional as your old app. I have literally been using it for the last 2 1/2 years, exercising, eating well, using my scale, the old app, the food scale, tape measure, and because of all the detail I have began to understand the importance of my health and what those numbers mean and so far I’ve lost 88 pounds! I still have 20 pounds to go! Please don’t discontinue your old app! I love it! thank you for taking the time to read my review I rarely write them but I felt this one was important to do. 😊
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Response from developer
Dear customer, regarding your issue, please feel free to contact us via support@renpho.com so that we could see how to help you troubleshoot. Look forward to hearing from you. Best Regards, Renpho Customer Service Team
It’s all wrong
I’m eating healthy, exercising regularly, continuously losing weight (down 16 lbs over past 3 months) and the app shows my fat and BMI increasing! Several weeks ago everything was trending in the right directions (BMI & fat down, skeletal muscle up, etc.) but over the past two weeks everything has been moving the wrong direction. Makes no sense at all. I’ve lost weight, closing in on my goal weight and today was shown to be in the obesity range for fat. My metabolic age has gone up two years as well. What a joke!
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Renpho Health App.
I personally love this app and this company. They are constantly working to update the inner workings of the data. I think a lot of the negative ratings are based on the frustration of when they updated to the newer app. Were there a few bugs. Yes, but they continue to make improvements and personally, I think they have made major improvements. At this point all of my old data from the old app is on the new app. When it wasn’t I was running both apps at the same time. Now that isn’t necessary. As far as people who are upset re: the date you are expected to reach your goal i’m a little confused. It’s an estimate based on your current data. It adjusts as it changes. I am using a top 5 app for weight loss. They are doing the exact same thing. I love it, it gives me motivation. There is so much information that comes with this app. and I love all of it.
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The old app was better
First of all, thanks for not disabling the old app, because I still rely on it. Ideally, when I weigh myself, the scale should push data to the phone showing my new weight. Instead, I have to open the app and then it will pull the data from the scale. The new app is even worse, because I have to open the app first, then step on the scale, and the app will pull the data. But it only works if I already have my phone with me and the app open when I get on the scale. It will not pull the data afterward. It seems like you rushed out an app that did not work. I feel like I am an alpha tester.
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