Connect Browser User Reviews

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  • Completely Awful

    Definitely one of the worst apps on the AppStore. Worst UI design ever, complete fail, maybe it should win an award for least effort and worst design of century. Almost useless, but after reading the comments and realizing next hidden steps to begin to use (typing in pax url) it partially works but doesn’t remember device and has limited features. Total waste of time, don’t bother!
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  • I got my replacement Pax and the app doesn't function with it

    So I got a new Pax 3 under warranty after my old one stopped working. I tried to connect my new Pax after removing my old one from the app. I succeeded in connecting the device, but as soon as the temperature screen loads, in roughly 1 second the app screen goes white and the only recourse I have is to swipe down on the white screen to reload the page and reconnect my device. I tried closing the app, reopening, and reconnecting 5 times before adding restarting my phone and clearing the history on the app settings. These extra steps achieved nothing to correct the issue. I deleted the app and reinstalled and reconnected my device again and still experienced the white screen a second after the temperature adjustment screen would flash.

    All I'm trying to do is custom set my temperature to go I had it on my old device. I didn't expect the app to just not respond. I've done everything I could find to do online to fix the issue but it persists. Overall a pretty disappointing experience.
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  • The old app was so much better.

    You download this web browser thing and there’s no instructions on what to do, it makes you think it app is broken immediately after opening it. Once you realize you supposed to type pax dot com into the browser then it allows you to connect your device. What’s the point of making us connect to the website, why not make it a bit more user friendly and take that step out of the process.
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  • No Thank You

    Idk why KatMc2 is raging so hard on the 1st review? It was just an honest opinion.
    The previous app doesn’t cause for extensive research on how to use it. All you had to do was open, connect and control your device. Whats the point of downloading an app where you have to use a web browser to access the features? I might as well just use Safari.
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  • Works ok, when it stays connected

    So, I found that if you move the Pax, as the graphic moves, on the webpage, it will never sync up.. Shaking it up and down, vs left to right, and the app worked great, it does disconnect a lot.
  • Unable to use Era Pro

    I am able to add an Era Pro but am unable to control. Also unable to add device to an account, error is prompted and device never is added. This app needs way more QC before any further update comes out.

    Dev team, please fix. Resetting the Era Pro does nothing. Certain Pax products are advertised as having connectability to this app but as of right now that is false.
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  • Someone needs to update this

    It gets one star for the fact that when you get your pax battery on there it shows the pods and lets you control it. The bad part is you have to do it every time so you can never track your pax. Please fix this. I have the pax era pro and would like to be able to find it if it goes missing
  • Fail

    More of a review for pax then the app but why are you selling pax era pros without making it clear that it will not work on iPhones. The tracker is the best feature. I feel like I spent an extra $40 and just majorly downgraded. What a disappointment.
  • Works great w/3 & 12pro max

    I use the 3 and love being able to connect on mobile and desktop thnx
  • Pretty worthless

    It’s a headache to set up and pair to the device and it keeps disconnecting in a minute or two. Allows for finer temperature control, theoretically, but hard to tell if it’s actually doing anything. Don’t waste your time, with this app or honestly with pax vaporizers at all. Overpriced junk.

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