Marshmallow Insurance User Reviews

Marshmallow Insurance
Marshmallow Insurance
Marshmallow Technology Ltd

Top reviews

Perfect

I don’t bother writing reviews normally but I’ll make an exception for Marshmallow. Great value. Simple to use the app, I recently changed my car on the app, 100% easy.
I forgot to add my personalised plate, so the nice policeman told me off. While he was there I logged in and changed the number and I didn’t get a no insurance ticket. Perfect.
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Response from developer

Oh this is such a feel-good story 🤩. It's great to hear the app saved the day (thank you to the nice policeman too for being kind). We might just have to steal this one for our marketing blog 😉

Reg transfer

Went to my online account to put new registration on my car, I have been changing car and plates for about 20 years and Marshmallow has been the easiest and best transfer I have ever done, 30 seconds and I mean 30 seconds and they done it at no extra cost unlike some I have used in the past. Thanks Marshmallow team, absolutely delighted today.
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Response from developer

You're very welcome johnlindamichelle! Our app team will be delighted to hear how easy the process of transferring your registration was. Thanks so much for taking the time to review us here & for the lovely 5* rating, we really appreciate it 🙌🏼

Great service

Absolutely fantastic customer service from this company, the app is a massive bonus with all my documents safely tucked away in my phone when/if I need them. I highly recommend marshmallow insurance, with an easy hassle free sign up, great customer service, fab prices and the ease of the app. (And they have a cute name)
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Response from developer

What incredible feedback 🙌🏼 Thank you so much for taking the time to leave us a review here. I'm really pleased to hear you are happy with the app & that you've found it useful for accessing all your documents. It's also really handy for contacting customer support on the go, if ever you should need us. And thank you for mentioning our cute name, we ❤️ it too!

Changed Private Plates

I recently put private plates on my car and dreaded the call and wait when speaking to my insurance company. But then I realised I had an app with Marshmallow Insurance.
I downloaded the app and opened up my account in less than 2 mins. Opened up the section for private plates and simply entered the details.
In total less than 4 mins all complete and to top it all off there was no additional charge. Which is usually a real gripe.
Totally impressed and very happy.
Thanks team Marshmallow!!
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Response from developer

Yay 🎉 that's exactly what the app is for! I'm so glad you have found it useful. Thank you for taking the time to review us here we really appreciate it!

Great app

Love this car insurance app! I wish the rest of my life was this easy! Very easy to use! User friendly nothing to change about the app! I love it! Very well designed! Very practical and only takes seconds to download and get access to all your documents. It’s also a fun looking app. I am happy!

Response from developer

Hey Molly. Thank you so much for this feedback. We love that you've found the app practical & easy to use. We'll be adding in some more features along the way, so if you feel there's anything missing please do let us know, we'd be delighted to hear from you!

Brilliant app ⭐️

Super easy to use and love that there’s a native chat feature to talk to a human in the app 👏

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