Scam
Do not buy from this app. It’s a scam and you will not get what you paid for. When you contact them about a refund through the app it just ends your chat and they take way to long to respond. Please do not waste your money !!Sick of this messs
Never Again!!
Ordered a prom dress for my daughter and requested Express delivery. After over a week that it was still processing I emailed them and let them know I needed it by a specific date. I had several similar “chat” conversations through their App and sent several more emails. “Still processing” and “we’ll let you know once it ships” is what they said when they eventually responded via email. Prom was on a Saturday and the dress arrived the following Tuesday. Thank goodness we found a different dress elsewhere with time to get it tailored. Customer Service was a scripted joke and I would NEVER buy from here again. All the Better Business Bureau comments are correct about this place. I wish I would have read them before I placed my order.NVR AGN!!
HORRIBLE CUSTOMER SERVICE
I emailed and called this company multiple times to return an item that doesn’t fit and they have ignored every email and phone call. Do not buy from here! If I could give 0 stars I would!!!fun to use on down time
Horrible customer service!
I haven’t received the order, yet and I’m already regretting that I ordered anything from this store at all! We made a mistake with the dress size and immediately tried to cancel the order. I replied to Zapaka’s confirmation mail as indicated at the bottom of the mail. Today I receive a notification that the recipient declined my mail. This is bad business practice! It's safe to assume that I won't be able to return the dress or even get a refund if it doesn’t fit!Tischlerjhgddvnksihdbnkie
Beautiful dresses
Unfortunately I did not see that the dress defaulted to a small size at the check out and the return of the dress and purchase of a second was nothing short of a desisted. The return charge for shipping is as much as the dressLCG MOM
Size way off
The dress I have purchase is way to off , it’s not what I expected, the problem is I don’t find any way to contact costumer service and ask for a return or exchange.
The only contact information is a Chinese number and a Chines address,how???
So please someone contact me!!!soft chica
Terrible. Don’t order from this place! They are bogus.
I took a chance and ordered a dress from here and when I received the dress it was too small. I have yet to be able to have someone from zapaka contact me back regarding where to return the dress to for a full refund. They are unethical and unprofessional. They are in China is all I know and I’m still trying to get my money back to no avail.!!!TeeJay12345****
No size chart
Beautiful dresses and amazing prices but there is no size chart. I will not order,especially from China, without some size chart or way to ensure the dress will fit.13j16jc
Is this app legit?
Someone tell me pleasetrashneverknewTRASH
Beautiful dresses
I love vintage and the dresses come as it is! You won’t be disappointed I promiseFable1999
