Do not buy
Do not buy this robot the pairing will work with 2.4 and then randomly stop. I have tried contacting them after using this for over a year but now they want me to pay extra cause the device stopped working one day. I only have roughly 50 cycles on my vacuum
Perfect
App and vacuum work perfectly without any issues, would recommend.
Request App Modification/Improvement
The app has been steadily declining. It worked well when first installed two years ago. However, the app name has changed from Narwhal, which isn’t fitting. This made it difficult to locate the app. I had to sift through all of my apps because the name Narwhal was no longer the name. In addition, the completion cannot be watched anymore. The app used to let me view the area where it has completed its job, but in the past couple of months it will not show it’s progress while completing task. If this is not fixed, I will be contacting corporate. I am that type of person.
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Works fine
Works 100% fine, can control the robot from the app it’s great
Device is great, BUT HORRIBLE APP
This is what I find this app is lacking:
1. Ability to edit map, edit divisions among rooms, and adding names! No dinning room, no hallway, no family, only master and guess room…and on top of that, no way to creat a custom room name.
2. You can see (in the poor map) where the device is cleaning, but once it finished, there is no way to see the work done in the map.
3. Even though it makes some (poor) room divisions, when you want it to clean only certain rooms, the thing ignores the limits between rooms and goes pass it. Don’t know what’s the point in naming the rooms it the device will go and clean everywhere anyway.
Honestly, the T10 is great, but the app is so bad you can’t really make it work as it’s supposed to. Really sad.
1. Ability to edit map, edit divisions among rooms, and adding names! No dinning room, no hallway, no family, only master and guess room…and on top of that, no way to creat a custom room name.
2. You can see (in the poor map) where the device is cleaning, but once it finished, there is no way to see the work done in the map.
3. Even though it makes some (poor) room divisions, when you want it to clean only certain rooms, the thing ignores the limits between rooms and goes pass it. Don’t know what’s the point in naming the rooms it the device will go and clean everywhere anyway.
Honestly, the T10 is great, but the app is so bad you can’t really make it work as it’s supposed to. Really sad.
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Regret this purchase
Im good with tech. This is a terribly unreliable app
Unable to connect
App is seriously buggy, wont connect to the wifi, even when it’s on 2.5ghz and the help screen is blank
Very port support
Very port support
God awful
Don’t buy robot buy Roborock instead This this thing will drive you crazy
Unreliable and annoying
Keeps losing connectivity to the wifi to where have to do a hard reset. The hard reset requires pushing down on the buttons long enough to make it reset. Sometimes it’s two seconds, sometimes more. Obviously the Chinese Communist Party is failing if this is acceptable. The CCP should locate whoever is responsible for the networking software in this machine and apply appropriate punishment for embarrassing the CCP and all of China.
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Not worth the money
Got it to connect to the LAN once and that was it. Never able to connect again.😵💫
