T10 Robot Vacuum & Mop User Reviews

T10 Robot Vacuum & Mop
T10 Robot Vacuum & Mop
Narwal Intelligence Technology Co.,Ltd

Top reviews

Look elsewhere

The robot is good annoying that I gotta empty it every 10 minutes
The app is horrible I wish I spent my money on a different brand

App needs some work

The robot is fantastic. My few issues are the following:
1. Although the app let you add dividers to the map, you have limited pre set names for the rooms, so you can’t really customize it to you own house design.
2. I can’t find a way to tell my T10 to mop just specific rooms.
3. It would be nice, as my room a does, to see the map with the area that was cleaned on the past sessions.
4. I had a had time getting the robot to connect to my wifi the first time. Once it did, it’s been working well for 2 months now.
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Unreliable and annoying

Keeps losing connectivity to the wifi to where have to do a hard reset. The hard reset requires pushing down on the buttons long enough to make it reset. Sometimes it’s two seconds, sometimes more.

I imagine that the person in charge of the networking is an elementary school dropout or lower.

No internet at all

This robot is not designed for any kind of router or modem. What ridiculous is its solution of not connecting to the internet is to prepare 2 cell phones and use hotspot. If it’s not linked to the internet it is just an ordinary vacuum.

Good mopping, trash app

The robot worked well but the app is always fail to send command. Reset the robot and cannot map my house. The robot become useless. What my $1k.

Please fix this app!

Please fix the WiFi connectivity issues with this app. Will not connect or stay connected. Freo sitting right beside of it has NO issues but this T10 is useless with this app. Robot is good, App is garbage!

Consistently can’t find home.

It worked well for about 2 days - is now, virtually useless. Can’t find its way home. Doesn’t appear to have a firmware upgrade. Mapped 3 times - only a month old.
Fix or money back please.

Terrific Mop | Useable App

Robots mopping and navigation abilities are amazing. The app is usable, but not good. Using the app I have scheduled cleaning, mapped our house, started, paused and stopped cleaning and had it clean its mops in the base station using the app, both from home and away. The app suffers from 2 User Interface (UI) issues.

Issue 1: Use of the app is straightforward, until it is not. It is nothing that can not be overcome, but a little experimenting might be required.

Issue 2: The UI sometimes does not update after a selection or save is made. However, I find that if you go out of the screen and then come back you’ll find that it did accept your changes and they will be displayed.
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Terrible app

Keep disconnected and robot keep stuck somewhere

App won’t connect to network

In trying to setup the app, I receive a “network connection failed” voice, error code 1003, repeatedly. I’ve followed all the instructions available on the app, in the instruction manual, and available via online videos. All are slightly different, too. I have a Deco M5 mesh network that I set to 2.4G only and am trying to connect through an iPhone SE 2nd generation (2020) model. Real bummer this doesn’t work.
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