ITS SO BAD, I WOULD GIVE U A ZERO… but that’s not possible, so I give u a ONE
I have NEVER in my life gone out of my way to write a negative review about any other app I’ve ever used, but this one is RIDICULOUS. I’ve spent MONTHS, YEARS almost using this app and have ALWAYS had problems- and yet they appear to be getting WORSE instead of better. Whatever developers Saks has for the upkeep on this app are either lazy, stupid, or completely overworked and understaffed. Saks needs to GET IT TOGETHER- and this is coming from a REGULAR customer at both Saks and Saks off fifth. But if this doesn’t change, I’m going to be taking my business elsewhere, and for good- it’s completely shameful in this day and age to have an app that is practically UNUSABLE. It takes so long to get any shopping done, because the glitches just never stop. It’s prevented me from making NUMEROUS purchases!!!
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Filtering options good, easy to place an order
The filtering options allow you to search by price which helps when there’s brands like Balenciaga in your search. Good deals too
Laggy, Awful App … But I Still Use It BC of the Deals!!
This app is, by far, the worst one I have ever used. Ever. And there isn’t even a close second. It is slower than you’ll think of when you read me writing about how slow it is. It sometimes literally times all the way out it’s so slow. Sometimes it adds extra quantities in my cart so I always have to be super careful. The functionality is also super wonky. Like when you click on one of the items in your cart to check into it again or remember something about the item, you can’t just go back to where you were. You have to click your cart all over again. And if you’re shopping and try to use the back arrow, sometimes it works and sometimes it doesn’t. And sometimes it just works so slowly that you think it didn’t work so you click it again and then you’re all the way back at the Home Screen and have to reenter your entire search and filters all over again.
All in all, just a horrible, horrible app. On the upside, their web page is literally just as bad. So you can’t even go there for a better experience. If it weren’t for the amazing styles and prices, I’d delete the app entirely.
All in all, just a horrible, horrible app. On the upside, their web page is literally just as bad. So you can’t even go there for a better experience. If it weren’t for the amazing styles and prices, I’d delete the app entirely.
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Deals and Bargains and Savings oh my!!
Great app for shopping no need to go to store which works for me. Customer service is awesome they follow up on your order to make sure all went well. Good job Saks you will likely be last store standing when the rest buckle and fold.
I don’t understand why this is so glitchy and slow
I am trying to save items and also when I move an item from my shopping cart to my wish list it takes forever. Please fix this. I know it’s not my computer because the other apps work just fine but this one is very slow. Please look into moving items from your shopping cart to your wish list and see how long it takes to load.
Also I noticed that the website is also slow. I visited it over a long period of time and I don’t understand why it doesn’t work right.
Also I noticed that the website is also slow. I visited it over a long period of time and I don’t understand why it doesn’t work right.
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Reset Password
The reset password flow needs to be tested. To many open windows and it kept taking me back to the reset screen after I had already reset my password. I had to go into account and then back to the shopping cart to get past it.
Varying annoying clich
For example, when looking at shoes and you have scrolled half way through the page you see a pair you like. You click the shoes and review the picture. Once you’re done and you click back to the page where all the shoes are listed, it goes back to the top of the page. So annoying. Now you have to waste time scrolling down to where you left off.
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Updates never fix any glitches
This app is the absolute worst. I love the store but hate that the best option on mobile is using safari. The only consistency on the app is that it loads the opening page — that’s it. If you try to go to a section (womens, mens, gifts, etc.) it often goes completely blank and never loads, causing you to exit the app and try again. If it does load to the section, good luck trying to add something to your wishlist or cart because the app is overwhelmed by the simplest actions. How this app has 4.9 stars across the board is MIND-BLOWING when it’s so glitchy all of the time.
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Crashes when you try to purchase
This app makes online shopping way more difficult than it needs to be. I attempted to make a purchase and the app crashed. Now every time I try to launch the app, I end up with a black screen and it won’t work at all. Extremely frustrating experience. You are much better off on a web browser.
Shopping online at Off 5th
Saks & Off 5th are my go to online shopping websites when I need high quality products at affordable prices. Today was shopping for our grandson freshman college year.
As usual, found him modern stylish clothing that I know he will wear.
Thx for continuing to survive the economic problems within the retail industry.
As usual, found him modern stylish clothing that I know he will wear.
Thx for continuing to survive the economic problems within the retail industry.
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