App does not work
I have tried numerous times over the last week to get this app to work for a purchase; no luck. I have deleted it from my phone, reset the password, still no luck. I get a message every time that says “oops, something went wrong.“ I even called Customer Service about the problem and their only suggestion was that they would place the order for me. Forget it; clearly there’s no mechanism for tech help with this app.
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Going back to shopping list
When you look at an item all the way down a list, when you go back to the list it does not bring you back to where you were rather to the top of the list. This can get frustrating when you’re trying to shop multiple items and that you loose where you left of.
SORT BY DISCOUNT
Everything in the Saks off Fifth app is great and works smoothly, but as customers we desperately need an ability to “SORT BY DISCOUNT” because it takes me forever scrolling through listings to spot the best deals.
Most of your competition has already implemented this yet you are lagging behind
Most of your competition has already implemented this yet you are lagging behind
Easiest shopping for busy people
My job is very demanding so going to a store to shop for clothes is very inconvenient for me. This is why I do all my shopping online… I’ve downloaded many clothing store apps and this is by far the easiest to navigate. The search and filter features are the best attributes for me. I always search for what I’m looking for then filter until I have about 100 items to browse… fast and easy!!! Plus, the clothes are delivered fast and returns are painless… In a nutshell, it’s a pleasure shopping with this app!!!
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Jumps to Top of Page
If I scroll down, click on an item to go to the product page, and hit the back arrow in the top left corner, the screen pauses for a second at the view I just had (of the product I’d selected and whatever product is next to/above/below it) and then jumps back to the very top of the page.
It’s really hard to add multiple items to my bag as a result, and I usually end up closing the app in frustration and shopping on a different app instead.
It’s really hard to add multiple items to my bag as a result, and I usually end up closing the app in frustration and shopping on a different app instead.
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Best shopping deals ever
I love this store. They have great deals on genuine designer products! I shop here all the time! They are great with customer service. Any problems I had with any orders were solved immediately no hassles ever!
Thank you Saks Off 5th for great shopping!
Thank you Saks Off 5th for great shopping!
I will never buy anything from Saks anymore!
I had bought thousands of dollars everytime I shopped here. This time I bought 3bracelets from them in November. They send me three of them with perfect labels on (no returns if removed). I decided to return right away because they didn’t look good and didn’t look like the picture they post online. I’m not a person who buy and return often so I thought I needed to wait for my refund. After 2months I didn’t hear anything from them. I had to call them to check my refund. Everytime they said that they are processing my return request and asked me to wait for 5-7days, 2days, 48hrs, 24hrs. I never get my refund back. Today I got their letter WITH THE BROKEN LABELS ON THE BRACELETS said the items were not sold by saks off 5th!!! Probably they sent me the fake items with their labels and now don’t want to get them back and and make the labels broken so I can’t return again. Now I know they sell fake items, and make me wonder all other stuffs I’ve bought from them were fake. Definitely I will not buy anything from them again and surely everyone I know will not either. I’m so disappointed and angry, I want to return all other items I bought from them if I could!
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Just buy online
There’s so much to look at that I filter everything down to my sizes. I’ll get several hundred items in my size, however when I go to search through the pages of items, I’m only shown one page (less than 100 items) and have no options of continuing to search. Tried searching in different ways, same thing almost every time. I can’t buy what I can’t see. Finally gave up and got rid of the app. Super glitchy!
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Glitchy
Love that you can shop luxe gifts for great prices. But there are two main issues I have, especially since saks is top tier you’d think the eight would be seamless. But unfortunately it’s not. 1.) there is no way categorize my liked items. I personally find it easier when to shop when I cold simply open the favorites section and choose what the category is. Weather it be sorted my people in my household. Or what room I am keeping ideas saved. 2.) the sight is extremely glitchy. It takes FOREVER to load. If I heart an item I have to wait for what feels like minutes to be able to heart another item. It really defeats the purpose.
Please fix this is super annoying
Please fix this is super annoying
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Issues with the app
The reason for my rating because being this large and very reputable company that you are I expect a better app. In the sense that when I go to the next page of more than 1000 items I am not able too. That’s just one of a couple problem the app have.
I am pretty sure that you guys can do better with the app.
I am pretty sure that you guys can do better with the app.
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