Leave a Review Dolly Helpers
Underpaid and poor logistics/support
Imagine driving 36 miles to pick up 5 deliveries at once and delivering them across three different towns over 2.5 hours for $58. In you’re own truck mind you. Basically minimum wage. Also the support team did absolutely nothing to help me out when I called all while demanding updates via text while I’m driving. Worst experience I have ever had with a company and would never work for them again.Show lessChuckarooskie
I literally work for dolly and wouldn’t recommend.
Use tasker if looking for work. DOLLY IS HORRIBLE. Anybody saying any thing otherwise is lying or being paid to say so. They don’t care about the workers, as far as clients go, they charge you one price that makes you think you’re paying top dollar for service, but the workers receive less than half and half to pay a helper as well as gas. They don’t accommodate for stairs. Dolly is HORRIBLE.Show lessREALREVIEWSONLY55
Pay/ job acceptance used to be higher
I was once working for Dolly for 3-4 years (on and off). In my early stages with this company, I was actually making $500-$700 a week (as a hand). 2-3 years later, I got a truck and became a helper. Becoming a helper means more money a week. Normally, doubling whatever a hands would make a week. In my case, suppose to be $1000-$1,400 a week! Once I became a helper, it was hard getting accepted for jobs. They pay started to slowly drop overtime. Then, out of nowhere, Dolly just became cheap. This caused me to cancel or not show up to certain jobs. Really have to think long and hard about doing the job before/ after accepting it. I truly don’t know what happened to Dolly. I was one of the first people to sign up and work with Dolly. It was like a gold mine in its early stages. Now, they’re slowly putting themselves out of business!Show lessThe*Honest*Truth
Wasted time
I had a dolly scheduled and hour away and before time could start and was having issues with helpers. Before I knew it it was posted again and assigned to other helpers. I can never get in touch with support for personal or company issues.NCDollyH
Blooding job
Do not work for this company They take %50 of the job total customer pay and sometimes they charge penalty fee with no reason you will only get 1dollar per miles and move big heavy stuff highly not recommendedhowadliu
Suggest
I thought you have more jobs for one person only and the rates are not much according to the distance.PoloXpress
WAS GREAT BEFORE, NOW NOT SO MUCH
Very disappointed as I really used to like working for Dolly up until recently. The bad experiences kept piling up and NOTHING was done to make it right despite reaching out to the customer concern team numerous times, trying to give them a chance.
The support is absolutely garbage. They don’t even have a number to reach if there is an immediate emergency (which more often than not, issues arise). You can leave a voicemail over phone then wait about 3 days for a response or send an email and again, wait some time to hear back. Not very helpful when in a pinch.
They used to pay well, now the wages are a joke for the drive time/work time combination (at least here in CA). Is $20 worth driving 25 miles each way to load and unload a couch worth it? With gas near 5 dollars a gallon, not so much. Sad part is they can afford to give their workers quite a bit more or actually pay for a support team!!
What really irks me is that this company literally only has to pay the help (us) and their little bit of staff, meaning they have very little overhead. Although, like all other companies in today’s world, they are greedy and could give a **** about the people actually doing the work. Instead they take advantage and exploit hard working honest people on the daily.Show lessmurphdawwgg
Work area (Erie, PA)
Can’t give it a 5 star but yea can’t use the app because my area of Erie, PA is not supported. Cleveland and Pittsburgh are but I’m not driving two hours for work.Iannottiboy
total scams
if you ever take a minute calculate the miles the pay rates and what they actually pay, it is a total was of time. not only you pay for this crazy gas prices them you have to drive an extra 10 to 20 miles over what they tell you. they had me picking 4000 pounds of wooden flood and unload it too for $300, than when i contact them about it not only they didn't give that extra $150 they promised they also take the tips the customer give me. if they want to argue i have proof because i talk to the customer. i toke them serious and take someone with me i work for over $2000 a week they pay what they feel like paying at the end i had to pay that coworker out of packet. uhm i'll see them in court. also why do apple only display the good reviews.Show lessvlxtinydick7
Not Recommended
Its not really the best side gig app. Always have glitches in their system. Customer service is terrible. Takes on average 20mins to get someone on the line for immediate help. Reps barely speak or understand English. From time to time there are payment delays, have to wait until next day for payment. Payout rates for majority of the gigs are laughable. To use your truck, time, and gas to move a couch across town is $20-$30. You might get $40 if no one wants to take it. Everybody has been complaining about everything I just mentioned for over a year and nothing has been fixed or changed. Their response is always “we’re working on it”.Show lessMikey Mantel
