Leave a Review Sunbeam Bedding
We only need to see your “Press ✅” warning once
The mattress pad is 5/5, but the app design is infuriating. It gives you a warning that, if you set it higher than 5/10 heat setting you have to press a physical button to make it stay on after an hour. Totally reasonable, could be a fire hazard otherwise. But it gives you the same warning, and makes you click “OK” EVERY TIME. I own the mattress pad, I’ve turned it on with my phone dozens of times, I know what the warning says. There should be some way to dismiss it permanently.Show lessProbably the worst app I’ve ever used
This app, used to control our king-sized mattress pad heater, is simply terrible. Most of the functions don’t work at all, and even the basic power on/off ability only works maybe 30% of the time. The buttons in the app don’t respond. The app rarely lets us select which side of the bed to control. The timer function doesn’t work at all; I’ll set it to run for an hour and eight hours later it’s still on, with the countdown on the timer still reading an hour. Mind you, I’m operating this in a room with a strong wi-fi signal and with my phone within a few feet of the control box. The app just doesn’t work.
I’d strongly recommend not buying this product and going with a mattress pad heater from a different company. I know I won’t ever buy a Sunbeam again.Show lessUnable to save schedules on iPad mini 5
Title says it all. I could add and toggle on a schedule, but when I restart the app, all my schedules get wiped. The schedule list becomes empty. Luckily, I also have an old iPhone I rarely use, and I tried doing the same thing and my schedule stayed even after restarting it. Since both my devices share the same Sunbeam account, the schedule also transferred to my iPad app. I hope they fix this because I was ready to return the blanket, since the scheduling was one of the most important reasons I bought it. Until they fix it, you can try installing the app on another device, login to the same account and try saving a schedule there. You can also try using Alexa or Google Home to set a routine to turn on or off the blanket. If you're having similar issues as I did, I hope this was helpful and good luck!Show less