Package tracker User Reviews

Top reviews

App

You put in the tracking number and the name then the subscription ad pops up. You X out of the ad and the process repeats over and over. This app is a waste and shouldn’t exist. Why should I pay for something diabolical as this junk app!? Sad part is your going to reply and say our app is satisfactory blah blah. But the people use this app. Instead of replying with some bull response, get the app to properly work…. PERIOD!
Show less

Response from developer

Hello! We make every effort to ensure that the quality of tracking is at the highest level. But please note that Parcels Hub is not the postal service that transports your packages. We aggregate data from postal services so that you are aware of their movements. If the package is not delivered or is delayed, you must contact the postal service directly. We hope for your understanding. Best regards, Parcels Hub Help Desk.

Info

This app doesn’t give enough information about where your package is. It tells me it has moved from one facility to another, but not what city that facility is in. It may also be moved a couple of times before it showed an update. I’m not going to pay for misleading info.

Response from developer

Hello! We make every effort to ensure that the quality of tracking is at the highest level. But please note that Parcels Hub is not the postal service that transports your packages. We aggregate data from postal services so that you are aware of their movements. If the package is not delivered or is delayed, you must contact the postal service directly. We hope for your understanding. Best regards, Parcels Hub Help Desk.

Pay.

I ain’t paying £9 a month just to track my delivery I can just wait at this point

Awful

Gives you no updates even though I have my push notifications on still nothing. Can’t figure out how to cancel the subscription. App makes no sense. Also trying to write this review is the hardest thing to do don’t want people to know how horrible it is.

Response from developer

Hello! We make every day efforts to improve the quality of packages tracking: we are improving integrations with current postal services and adding new ones. But please note that Parcels Hub is not a postal service, but only aggregates data from postal services so that you are aware of the movement of your packages. If the package is not delivered or is delayed, you must contact the postal service directly. It is important for us to improve: please write to us at parcelshub.help@gmail.com and indicate in which package you saw incorrect data so that we can correct it. Hope for your help. Best regards, Parcels Hub Help Desk.

Scam

Scam scam scam avoid at all costs scam scam scam

This is just a scam

They don’t track parcels, they have no opt out of the payment process, you can’t cancel… and the email isn’t real (or at least doesn’t reply) just 100% scam to steal money

Absolutely no help

Wants me to pay to track my own package and then yet it literally can’t even tell me where my package is.. been several days with no updates. Waste of an app

NEVER RECEIVED MY SHOES I ORDER MAY 16, 2024

I would never use this website site at all, you trying to get in touch with the customer service ppls they say the same thing over over over n over Again.

I need a Pacific date when my packages coming so I can be on a the look out.

Response from developer

Hello! We make every day efforts to improve the quality of packages tracking: we are improving integrations with current postal services and adding new ones. But please note that Parcels Hub is not a postal service, but only aggregates data from postal services so that you are aware of the movement of your packages. If the package is not delivered or is delayed, you must contact the postal service directly. It is important for us to improve: please write to us at parcelshub.help@gmail.com and indicate in which package you saw incorrect data so that we can correct it. Hope for your help. Best regards, Parcels Hub Help Desk.

Garbage

“United States Postal Services sends parcels” provides zero information on the location of my package. It does provide a great synopsis on the service provided by the USPS. Where the package is that is being sent by the USPS- no clue. That small detail cannot be ascertained by this app, and since I do not have an updated USPS tracking number I cannot utilize their (the USPS) more comprehensive website to locate the parcel which they sent. Oof. Oh well, I suppose it is my fault for making a purchase off the TikTok shop from an overseas “company” and then expecting to actually receive it- and then getting duped, again, into using this dud of a tracking app that literally tracks nothing. Save your money on the subscription to this lame app- go buy a coffee instead and sulk in the knowledge you won’t be getting the package you ordered.
Show less

Response from developer

Hello! We make every effort to ensure that the quality of tracking is at the highest level. But please note that Parcels Hub is not the postal service that transports your packages. We aggregate data from postal services so that you are aware of their movements. If the package is not delivered or is delayed, you must contact the postal service directly. We hope for your understanding. Best regards, Parcels Hub Help Desk.

Scam

They want £32 a month to track our parcels?!! They have to be joking?!
We pay for goods to be delivered then can’t track them until we’ve paid this company for doing what the cost of postage is meant to be for. Scammers!!

Alternatives to Package tracker