Package tracker User Reviews

Advensa Grupp OU

Top reviews

Most RecentHighest RatedLowest Rated

Didn’t answer email about payment inquiry

package, hoping to monitor its live status as I had a flight to catch. However, upon realizing that the app didn't offer the live tracking feature I needed, I promptly deleted it. Before deleting, I made sure to cancel any subscriptions through the "manage subscriptions" option.

Despite this, I was surprised to discover a charge of $8.49 this morning for a subscription to Package Tracker: Parcels Hub. While I acknowledge the possibility of an oversight on my part, I was hoping to explore the option of having this charge reversed. They never responded to my emails..

Show less

PattyWittaFatty

6 months ago

Response from developer

Hello! We make every effort to ensure that the quality of tracking is at the highest level. But please note that Parcels Hub is not the postal service that transports your packages. We aggregate data from postal services so that you are aware of their movements. If the package is not delivered or is delayed, you must contact the postal service directly. We hope for your understanding. Best regards, Parcels Hub Help Desk.

Scam

Scam. Want £8 a WEEK to track packages! Not able to track anything until you subscribe. No thanks.

Firebladeboy1993

6 months ago

Refund!!!

Don’t want the product now
What I ordered was for a special occasion
But guess what it is way pass the date
So I had to go and pick up something for my grand daughters SPECIAL DAY!
Just refund my money and I mean all of it back to my card now.

Not a Patsy

6 months ago

Response from developer

Hello! We make every day efforts to improve the quality of packages tracking: we are improving integrations with current postal services and adding new ones. But please note that Parcels Hub is not a postal service, but only aggregates data from postal services so that you are aware of the movement of your packages. If the package is not delivered or is delayed, you must contact the postal service directly. It is important for us to improve: please write to us at parcelshub.help@gmail.com and indicate in which package you saw incorrect data so that we can correct it. Hope for your help. Best regards, Parcels Hub Help Desk.

My opinion

I think that it is very steep to be able to track down your parcel, the company should send you that information. To pay £8 a week is all I’m paying for. Why would I pay for a tracking service if I have no parcels coming in. I would keep it if it was a month and not a week.

Scottishloz

7 months ago

Not worth even the free trial

I downloaded this phone, find a few packages and it was unable to find any of them don’t bother

One123423

7 months ago

Lost merchandise

This is the worst place ever they lost my packages and I have no idea where to look because they have no information except for it’s leaving the station in Las Vegas. It’s leaving the place in here leaving here leaving there, but they never say an address or nothing so I have no information on where my stuff is. I don’t even know how to get my money back.

Show less

Ilagsb

7 months ago

Response from developer

Subscription fee

I do not agree with the subscription fee. How are you gonna charge for subscription on a package tracker when already paid for delivery. Makes no sense. And like others in the reviews mentioned, that it doesn’t work half the time. SMH

Boot Teemunch

7 months ago

Response from developer

Don’t Download

As a consumer seeking value and efficiency, I must express my disappointment with this app. Despite its promises of convenience, the mandatory payment to access essential features severely hampers its usability. In an age where countless alternatives offer similar services at no cost, it's disheartening to encounter such a blatant money grab. While I understand the need for revenue, it feels like a disservice to users who expect basic functionality without being nickel-and-dimed at every turn. Until the developers reevaluate their pricing strategy and prioritize customer satisfaction, I cannot in good conscience recommend this app to anyone seeking a seamless experience without constant financial barriers.

Show less

Jfhsvxb

7 months ago

Track 718

The tracking is in detail. All logistics information is there until it’s delivered. But the worse is no Package delivered. Store scammer used this tracking logistic to believe that the customer is will recieve the product

Skgcd