Leave a Review Red Pocket
App is getting better
Keep the security strong add more features,consider Add apple pay and paypal for another payment method!!!boooooobbb144334
DO NOT GET THIS SERVICE
I’m not joking!! First of all, if you use data at all, make sure you get the plan that has double the data you think you’ll need. Why? Because THE SECOND you hit your data limit, THE INTERNET SHUTS OFF COMPLETELY. No iMessage, no checking your bank account app, you can’t even check the Red Pocket app!!
And I have no idea what others are saying about excellent customer service. When my girlfriend (who is on my plan with her kids) reached out to Red Pocket the first time the internet was shut off, she was told it was the kids’ fault for being so “irresponsible”with their internet usage!! Are you kidding me??
And, as if to add insult to injury, I’m STILL paying for the “unlimited” plan ($40/month); my current phone update on the app SAYS unlimited, AND I DON’T HAVE INTERNET.
Absolute garbage. I’m going back to AT&T. At least my loved ones won’t be called irresponsible by their customer service.Show less31Forever
Anger
This is the worst phone service ever, better to go with a tin can a string than this service. No one knows what they’re doing on customer service, it’s just a circle around for hours.
My phone stopped working about 2 weeks after buying it, wasn’t getting any data and wasn’t able to text or make calls. Contacted support, they’re only advice was resetting my device, I spoke to tens of people all telling me to “ just reset your device” and when I told them that I’ve done that multiple times they just insisted on me doing it. Even canceling this garbage company took way to long. I know it’s one of the cheapest options out there, however save your money and time and go somewhere else.Show lessRedpocket is trash