Autonomy User Reviews

Autonomy
Autonomy
Nextcar Holding Company, Inc

Top reviews

Leave a Review Autonomy
  • Frank and Todd deserve a raise!!

    This company is next level!! I had an amazing experience and I would highly recommend these guys! Every step of the process was smooth and the communication was on point. The car I got was in perfect condition and everyone I dealt with was extremely professional and super friendly! Frank and Todd were my final two associates that helped me with the process and they did an awesome job. All in all I had a fantastic experience and I will be telling all my friends about these guys! Thank you so much Autonomy!
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  • Great Service

    Denny from customer service kept me well informed of my options throughout the process. Frank, who delivered the car, is the kind of person that somehow makes your day a better one. So far, I’m very happy with Autonomy!
  • Customer service was awesome!

    Very happy with autonomy this is such a great option and worked so well for me not wanting to finance a car at this time! Quick easy approval and was in my Tesla quick and easy without all the paperwork! Denny and Todd were great keeping me posted on my car arriving I was very happy with the customer service. Every time I called in with questions all the agents were great! Pick up day was easier than I imagined. I felt very comfortable driving off with my Tesla after Frank helped me get set up in car. Frank helped me learn everything I needed to know about car. The whole process is great and I’m so happy with my Tesla! Hoping to have option to purchase car or add more option for miles as I’m really happy with car and plan to stay in it for a long time! Meanwhile the subscription is such a great way! Thanks again autonomy! I’m a very happy customer.
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  • Easy and quick experience

    Just got my Tesla today. Took a few weeks, but that’s because the shipments from Tesla have been taking a while. Was so impressed with entire experience. Michael was very helpful once my car came in and Frank was exceptional today—got there extra early for me, walked me through everything and made it comfortable and east. I was in and out in 30 minutes (and that included a quick drive with Frank to make sure I was comfortable with the Tesla). I’m used to spending a half day at the dealership—this was unlike anything I experienced before (even faster than a rental car company). Love the business model from consumer’s perspective and excited to see where Autonomy goes from here.
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  • Frank is awesome

    All startups have hiccups, but this team handled it. I think this company is going to be very successful because of their great concept and dedicated team. I am very much in love with my car. Thank you Frank for everything, and the entire team.
  • Not pleased

    The app and website allows you to reserve your Tesla, credits your deposit then fails to let you proceed. It asks for your phone number to sign into your reservation then loads until an error message appears prompting you to try again later. The support team has been helpful working to resolve the issue, however even after the most recent update on 5/3/22. The same error is occurring when signing into your reservation. (I’m on iOS 15.4.1) for now I will have to give the app a negative review due to the unpleasant experience.
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  • Amazing delivery from Autonomy

    Just got my Tesla Model 3 today from Autonomy. Great experience with delivery specialist Frank. Very knowledgeable walk me through everything about the car. Also had great experience with the back office team (Danny and Michael) getting my deposit in and delivery date setup. Seems to be a great concept and a great company!
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  • Exceeded my expectations

    I‘ve always wanted a Tesla, but it has been out of my reach until now. From the moment I put down my deposit, and right up to delivery, I received top notch customer service. Major kudos to my delivery specialist for walking me through the process.I highly recommend this app and company .
  • Amazing customer service and program

    I’ve received the best customer service and communication from the beginning. I received my car quick. I love the experience and is such a great concept!
  • Best Subscription Company for Tesla

    It was a hassle free experience right from booking the tesla to the delivery of it. I got to connect with an executive who helped in addressing all the queries that i have till the delivery of the vehicle. Kudo to the team for their efforts in bringing in the most affordable Tesla for the customers

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