myMTN NG User Reviews

myMTN NG
myMTN NG
MTN Nigeria Communications Plc

Reviews Summary

Top reviews

Not working well

Dear mtn I don’t know why this application keep draining my battery percentage and it makes my phone hot immediately I delete it everything back to normal please do something about it

Fix my sim

You stupid app broke my SIM card I can’t use it for anything even call or text message or to even check my account balance, fix my sim and fix your stupid app or take it out of here

SMS OTP on iPad

App requires an OTP for registration or switching profiles which can only be received via sms, the sim is being used in an iPad which doesn’t receive sms so can’t use the app. Other means to receive OTP would make it possible to use.

A lot of work need to be done!!!

This app needs a lot of work, like a lot. Please whoever the developers are should work on this app, so many things is wrong with this app

Engr Donald

I think everything is working now , you guys should check this app again

Response from developer

Y'ello! Engr Donald. Thank you for the feedback. Please reach out to us if you have more concerns at customercareng@mtn.com Thank you for choosing MTN. Have a Y'ello day!

Frustrating

The app keeps signing out and I have to restart the sign in process almost everytime I wanna make use of it
And there’s always a problem in connecting

App not opening

I just installed the app on my iPhone and I tried opening it but it just pops the MTN logo and closes. I’ve tried it over and over again but it’s still the same thing, pls work more on the app; it’s not very good now that’s why I’m giving it 1 star

Stupid app and stupid developer

This is total nonsense it can’t even process a request.

I’ll just say that MTN should please allow me to continue with the old Mtn app. This app developer’s license is questionable

I can’t even give it a start ⭐️if not that it’s necessary

Mtn is annoying and so is this app twice annoying

If you are having bank app issues too then don’t download this app very useless in my opinion they take your money without crediting your line

Unable to login

I have been trying to login into this app with my phone number, but I am unable to login and it keeps popping up errors. Please try to resolve it. Thanks

Response from developer

Y'ello! Aleandrodah, We sincerely apologize for the login issue you experienced. We are happy to say that the issue has been resolved. Thank you for choosing MTN. Have a Y'ello day!

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