MoMa User Reviews

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  • Too many faults

    More things wrong than right with this one. Go back to your original software.
  • Not working

    Program was working okay but since the 1st update last week the app has not been operable at all
  • Worse than the first app

    Nayax needs to get their act together or I am taking my company to eport. The data is 50% incorrect and devices failing for no good reason. This new app upgrade is actually worse than the first app I used.
  • Status

    What does the green dot for on mean, and what does the red dot for off mean. Is there a user manual for the app????????
  • Application is plagued with a number of glitches

    Moma 2.0 is not working as advertised has constant glitches that requires deleting and re uploading app.
  • Peak Vending

    I won’t use this app until it lists the products the same way the old map did…. i.e. A1 to D10 listed in order. It currently just lists the items randomly… no one fills a vending machine that way. It’s basically 99% of what I use the app for. The other features are great but until this most important aspect works, it’s kind of pointless.
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  • Not accurate at all

    Since switching to the 2.0, none of my pick list are accurate and I must go to the website for accurate information
  • Terrible VoiceOver Support

    The old Moma's VoiceOver support was poor, but this one has too many problems to count.

    Nayax is putting so little effort in to any accessibility support/WCAG compliance that they're going to end up on the business end of an ADA lawsuit before long.
  • B4U Vending

    There is countless problems on the new app. From not being able to delete and organize products into categories, making it easier to find. There is no search bar to search for products when attempting to change a product in a machine. The 30 minute delay causes confusion and problems with knowing what is filled and what isn’t. This feels like a huge step backwards, the app isn’t ready and it’s causing major problems with our company. We have been using the app for about 2 weeks now and have not noticed 1 “update”. We have called and spoken with a Nayax rep asking questions but never get answers to fix the problem. I would suggest going back to updating the old app.
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    Developer Response

    Hi - we apologize for your negative experience. We are constantly updating the app - please make sure you have the current version. We want to hear more about your specific situation and make things right. Please contact https://www.nayax.com/contact-support/ and provide additional details so that our team can look into this. We hope to do better to earn your 5 stars.
  • Frustrating

    Not ready for prime time! The original was more intuitive. NOW, when I open the app, it opens my “settings”, instead of the app…

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