Stay connected to your vacation home from anywhere with the Vacasa Homeowner app.
VIEW REAL-TIME PERFORMANCE
Your personalized dashboard shows you insights at a glance, like upcoming bookings and monthly revenue data. View reservation details to know who’s staying when, and find financials at your fingertips.
GET SUPPORT
Easily view and submit tickets, find support contacts, and more in the 'Support' menu in the navigation bar.
VIEW HOME-RELATED CARE AND DETAILS
Gain insights into the care we're providing your home through inspection reports and photos, guest clean scores, and more.
SEE YOUR GUEST REVIEWS
You have visibility into what guests are saying about their stay so you can keep track of your home’s performance and see what improvements, if any, you want to make on your home.
BE IN THE LOOP
Set up instant alerts, only when you want them. Get notified about what’s important—like a new guest booking—and rest easy knowing you won’t miss a thing.
BOOK YOUR VACATIONS
Your home is always yours, so reserve your own vacation time in seconds. Create or edit a hold with just a few taps, and you’re ready to relax.
Whether you’re around the corner or across the country, we’ll help create the best vacation home experience for everyone, everywhere.
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Summary of user reviews
Positive highlights
🤝
This app hasUpfront and professional staff
🏠
This app hasNewly upgraded and well-furnished homes
🌅
This app hasAmazing views and nature getaways
🔍
This app hasEasy to use and well-organized app
🗓️
This app hasSimple and fast booking process
💰
This app hasHelps owners make extra funds
🧹
This app hasHomes kept meticulously clean
🤩
This app hasFantastic overall experience
📈
This app hasConvenient for tracking performance and bookings
👍
This app hasFlexible and customizable settings
Negative highlights
📸
This app hasLack of exterior and amenity photos in listings
🤖
This app hasMissing key features from previous app (TurnKey)
💬
This app hasUnable to add comments or attachments to support cases
📅
This app hasCalendar view lacks visual cues for current day
💰
This app hasCleaning fees increased significantly
🔍
This app hasLack of visibility on housekeeping schedules and confirmation
🔔
This app hasPush notifications and email alerts not working
🖥️
This app hasApp not fully compatible with iPad
🤔
This app hasUnclear or misleading information during onboarding
📉
This app hasLower than expected rental income compared to projections
We’ve only been using the app for 2 weeks—so far, so good. But I’d like it better if we could specify the minimum net income we insist upon. Going through a human interface doesn’t seem to be working.
Response from developer
Hello! Thank you for your feedback. We have passed this suggestion along to the appropriate parties to review and consider moving forward.
