Leave a Review Vacasa Homeowner
Early Days
We’ve only been using the app for 2 weeks—so far, so good. But I’d like it better if we could specify the minimum net income we insist upon. Going through a human interface doesn’t seem to be working.Markewms
Developer Response
Hello! Thank you for your feedback. We have passed this suggestion along to the appropriate parties to review and consider moving forward.No Bookings
So far I am not pleased with Vacasa. The first round of photos did not provide any exterior pictures of the home. The home is waterfront and has a pool, neither of which were included in the photos. The home is loaded with amenities; kayaks, pool lounge chairs, beach chairs, coolers, fishing gear, gas grill and cornhole set. These items are in the utility closet and were not photographed either. The lead photo on the listing is a picture of the sofa in the living room and should be an overall exterior view of the property on the water. If I were to click on this property, see these rates and see a picture of a couch, I would move on. This is a premium property and must be portrayed as such by professional photos of the property with the amenities to increase the likelihood of renting. So far, two weeks active and zero bookings. Please escalate my concerns to your upper management and contact me ASAP.Show lessmjkearney31
Developer Response
Thank you for your review. Please know this is not the high standard that we hold ourselves to. Please know we do have a specialty team to assist our owners with any concerns. Please contact us at 971-254-3001 at your earliest convenience.Better than I ever expected!
It has been such a pleasure to work with Vacasa. Specifically Lisa Moss and Erica! Our home is rented and everything has been taken care of that needed to be. Thank you from the bottom of my heart. Kym Shepard.Happy Vero Retreat
Developer Response
Thank you for your review!