UTSWMyCare
UTSWMyCare, our new streamlined, one-app solution delivers an exceptional experience that UT Southwestern is known for. UTSWMyCare helps patients easily manage their health and stay connected with their provider all with a sense of security throughout their health care journey. The UTSWMyCare app provides access to medical records, lab results, messaging, prescription refills, scheduling, video visits, and wayfinding. A few features are true differentiators from other health system apps. When completing a video visit, just log into the UTSWMyCare app and have everything from the check-in, visit with your provider, and follow-up scheduling all in one place. When a visit to our main campus is essential, UTSWMyCare has a navigation feature that will give turn by turn visual and audio directions from the parking garage to the front desk at your doctor’s office. For those who prefer a ride sharing service, our patients can access Uber and Lyft from within UTSWMyCare and request a ride to any of our locations. In short, UTSWMyCare will offer a simple and convenient digital experience for our patients.
You must have a MyChart account to access MyChart features in this app. Upload health and fitness data, including data from the Apple Health app, when enrolled in self-tracking programs.
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Summary of user reviews
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This app hasUser-friendly interface
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This app hasEasy access to medical information
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This app hasConvenient appointment management
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This app hasEffective communication with doctors
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This app hasComprehensive medical history
⚡
This app hasPrompt and helpful responses from staff
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This app hasExcellent hospital and clinic experience
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This app hasKnowledgeable and caring medical professionals
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This app hasApp stability issues (resets, login problems)
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This app hasInconsistent or missing appointment updates
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This app hasDifficulty accessing certain features (e.g., medication refills)
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This app hasOutdated or incorrect medical information
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This app hasConfusing navigation and lack of guidance
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This app hasDelayed response times for messages and inquiries
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This app hasBilling errors and difficulties resolving issues