Zolve User Reviews

Zolve - Global Banking
Zolve - Global Banking
ZOLVE INNOVATIONS PRIVATE LIMITED

Reviews Summary

Top reviews

Lost cryptocurrency recovery

I was so impatient to carry out necessary research but i really wanted to jump on the crypto trading and investment buzz.
Unfortunately for me, I invested 80,000
GBP worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 280,000 GBP within a couple of weeks. But i didn't realize i was dealing with a scam company, until i tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because i could not afford to let it go. So i tried all possible means to make sure i recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptocurrency, funds with the help of itech koa. So i file a report and he was able to help me get back all my lost funds within two weeks. I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam, reach out to itechkoa@Gmail.
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No Support

UPDATE - so the support was hard to find you have to answer a bunch of questions with their bot first. Still once I reached support they promptly escalated my issue and I got an email lfrom them a couple hours later saying the issue is now fixed they temporarily increased my transaction limit. So Iโ€™m in the middle now so I figured itโ€™s only fair to say they are tryihv to fix it. If I am able to get my car rental in the morning I will come raise the rating to 5 stars.

These people play around with your money. When you are standing at a car rental counter, you will discover that if they try to run a transaction for $585, that this card has some kind of transaction maximum or something. I don't know, but it will decline even if you have more than enough available funds on there. And when you attempt to contact support for assistance, you will find that there is no human available. And the only thing that they can do is offer to escalate your case for contact within 24 hours. They take your money, they hold it, but they even when you have more than enough money to cover the rental, they will not give you access to it, and you will be left stranded and stuck. I am withdrawing my money off this card. If I could give them zero stars, I would.
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Response from developer

We are sorry for the inconvenience caused to you. Please drop an email from your registered email to hello@zolve.com. We will check the reported concern and fix it.

Horrible customer service, transactions take forver

I really cannot criticise this app enough. I just did a sample transaction to see if its working and the money just didnt get loaded its been a week and they keep saying โ€œit will be settled by end of dayโ€. They have hired uneducated professionals as their customer service support who reply like a bot in horrible grammar
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Initially faced issues, but developers fixed within a week

I initially had issues on the app on IOS, and it would keep crashing. I wrote a critical review regarding this and the team fixed and issue within a week and reached out to me. Needless to say, Im happy with the way they handled the problem.

I would recommend Zolve to any student moving to the US. One improvement that they can make to their service is providing Zelle payments.
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Response from developer

Thank you for bringing the this to our attention. We have carefully investigated the reported issue and are pleased to inform you that it has been successfully resolved. We encourage you to try out the updated version of the Zolve app. Should you encounter any further concerns, please do not hesitate to reach out to us at hello@zolve.com. We value your feedback and are here to assist you.

Best card for international students

[update]: Changed to 5 stars. it looks like there was a mistake on my end interpreting the UI in cashback section. The dollar amount and the points are same, so I misinterpreted it as 1x rewards. But it is actually 5x. I would suggest the Dev team to include the total order amount alongside the cashback value to make it more evident.

[Past review]: The card is no more attractive. It used to be a great product. But recently they changed how they give reward points. You only get 5x reward points on select brands when the single payment is of more than 100$. So even if you order 1000$ worth of goods in a month but in small payments of < 100USD, you would get only 1000 points instead of 5000.
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Response from developer

We regret the inconvenience caused to you. We would like to let you know that you will receive 5X points for transactions performed at select merchants irrespective of the amount, given that you have not exceeded the quarterly capping. You can also go through our rewards TnC available on our website for more information. Please reach us at hello@zolve.com so that we can take a closer look at your concern.

Signed up and put on waitlist

Signed up and was instantly put on a waitlist.

Response from developer

Hi Joshua, we regret the inconvenience caused to you, we have sent you an email to your registered email ID. Please do revert on the same email thread, so that we can check and assist you accordingly.

Great Would Be An Understatement!

More like Stupendous, Extraordinary, or Fantastically Fabulous! Way to come in kicking down doors and raising credit scores! Hahahah that should be your commercial! Your either an ignoramus or just plum dumb to not download post haste! You wonโ€™t regret it if you do. You most certainly will if you don't though ๐Ÿคท๐Ÿพ js!
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Native USA citizen review

Iโ€™m a native resident of the U.S. and decided to try this out for its new Azpire card, to help build credit, honestly itโ€™s one of the best credit building cards, but I feel like they should target young adults (like me) or college age students, instead of global, it has a bigger range of opportunity that way. But the product and card is top tier. 100% recommend to every young adult or college student/ anyone that needs to build credit
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Money trap

I have faced so many issues with this company thereโ€™s no call center to resolve the chat and email team is very slow your
Money will be trapped with them you canโ€™t use all the money to even pay your college fees which I was not able to. They have set all kind of limits which doesnโ€™t increase if you have to.
Never ever use this on iPhones it is very irresponsive. The customer chat is so pathetically designed they purposely make you wait for many mins so that you get agitated and walk away I have been trying to get in contact with people but itโ€™s screwed up system.
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Response from developer

Hey Rahul, we never wanted you to feel this way. Please drop us a mail at social@zolve.com with your display name so our team can look into it. Sorry again for the inconvenience. We'll do our best to fix things!

Very student friendly

Itโ€™s a really good idea, someone like me whoโ€™s a student without an ssn in US itโ€™s the only credit card I carry which helps me not worry about carrying cash everywhere and at the same time help build my credit score, I enjoy the cash backs as well.

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