Leave a Review Krystal
Wait time
The Krystal’s on state street is horrible with their online orders. I recommend you not using the app. This is my second time trying to order in advance so I can grab my food and go but yet again they’re going to have me late for Work because I’ve paid for something that’s not simple to be returned when you pay online. This is ridiculous why isn’t my food ready and I still have to wait like I ordered at the counter.Show lessCustomer 601
Horrible & thieving app
Placed an order at a 24 hour Krystal burger. Order was nearly $50 when I showed up no one was there but all the lights were on and there was not one single car in the parking lot. Even though I never got my food, I still got charged.
When I called the store the next day, they said “there’s nothing they can do”. When I asked for a number for a corporate office or regional manager they said I don’t have that information.
Tried a ton of different numbers via Google and Quora with no success. So basically this app has cost me $50 and probably a few hundred dollars of my time for food I never received. So I won’t waste any more of my money, I recommend you not waste yours.Show lessCapt.Charisma
Good, Nostalgic Restaurant
The laggy app needs improvement.
I had to exit the sign-up process after waiting about 2 minutes for the screen to advance. Payment information was laggy to touch-response entry. Credit card’s last number was not fully shown. Errors were mostly shown off screen with no way of seeing the full message.Show lesso'Yeah!