Edit: Was going to rate this one star but found that I had already wrote one star review for a different issue lol. For whatever reason you can only add a credit card during the checkout process, which is fine I suppose however it does not let you save the credit card number after entry so basically the app is useless as it does not let you complete the order without credit card. If Apple Pay was an option my issue would be solved, but this app is flawed and outdated so of course Apple Pay is not an option. Also lost all of my rewards that I had from a year ago which probably not an issue of the app itself but still annoying.
Previous issue
Was in the process of creating an order. Switched to the browser app for a few minutes, went back to app and cart was empty, need to rebuild the order.
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Response from developer
That's incredibly frustrating and we're so sorry you had that experience. Please reach out to guest-support@redrobin.com so we can learn more and fix the issue. Thank you!