Terrible app
Don’t allowed you to make a payment and when I finally did I got an confirmation number a weeks later I see that the money don’t show coming out of my bank statement so when I called them. They told me I got hit with a late payment! How ?? It’s not my fault your app don’t work. I send the payment there app don’t work. So I try logging in again to submit another payment now the app tells me I have to call my bank and make a payment threw bill pay.Fix the entire process please
App is horrible, allows you to pay sometimes on the app then it completely shuts down and says you only can pay through your banks website then it takes about a week just for your payment to come out of your bank account to a week for them to update your balance on the card. And it does show all of the transactions like a normal debit card would back to back, it skips transactions and payments on the timeline. Make the app better and have better service when paying the bills the money comes directly out at that moment and refresh the balances at that moment or maybe a business day or two. And also the points stay pending for weeks and you don’t really get them until you pay numerous times on the card by then your just waiting for a lot of transactions to come out of your own money and bank account because the time frame of the payments will never be on track because the systemSlow
I always pay my bill using my banks bill pay. For awhile things were great. I’d set my payment for a Friday and my account was updated by the next day. For. The last 2 months, though, it’s take over a week and it still doesn’t show my updated available balance. Makes my bill paying hard to plan because I use this card to tide me over between paydays.
Update: yet another month, the card has been paid in full, the money taken out of my account and my available credit is STILL not updated a week later. Do you not have someone that can program your computers do things automatically? Are you upset because I pay the card off every month and you don’t get extra money from me?