Terrible app
Don’t allowed you to make a payment and when I finally did I got an confirmation number a weeks later I see that the money don’t show coming out of my bank statement so when I called them. They told me I got hit with a late payment! How ?? It’s not my fault your app don’t work. I send the payment there app don’t work. So I try logging in again to submit another payment now the app tells me I have to call my bank and make a payment threw bill pay.Chachi2024
Fix the entire process please
App is horrible, allows you to pay sometimes on the app then it completely shuts down and says you only can pay through your banks website then it takes about a week just for your payment to come out of your bank account to a week for them to update your balance on the card. And it does show all of the transactions like a normal debit card would back to back, it skips transactions and payments on the timeline. Make the app better and have better service when paying the bills the money comes directly out at that moment and refresh the balances at that moment or maybe a business day or two. And also the points stay pending for weeks and you don’t really get them until you pay numerous times on the card by then your just waiting for a lot of transactions to come out of your own money and bank account because the time frame of the payments will never be on track because the systemShadygoat2
Slow
I always pay my bill using my banks bill pay. For awhile things were great. I’d set my payment for a Friday and my account was updated by the next day. For. The last 2 months, though, it’s take over a week and it still doesn’t show my updated available balance. Makes my bill paying hard to plan because I use this card to tide me over between paydays.
Update: yet another month, the card has been paid in full, the money taken out of my account and my available credit is STILL not updated a week later. Do you not have someone that can program your computers do things automatically? Are you upset because I pay the card off every month and you don’t get extra money from me?kamie0709
No chip on card
The card would be a lot better IF it had a chip, but it does not & some places will not accept the card for certain kinds of transactions. 🙄 example. Car RentalsSunShineDeuce
Worst option for credit/ fake 5 star reviews
Do not use this terrible service, captiol 1 is better and only use this card if you have no other viable option. It’s always slow. Customer service is beyond poor and they do not accurately track your payments. If I could give it a negative star I would. I recommend any other company besides this one. You can pay on the 15 th and it will take 14-19 days to show that it was paid and it has low limit for secured cards you’re better off using cap1 Amex discover or any other card service. Closed my account and never coming back. First progress is absolutely terrible.Ehh bruh
The worst credit card
Si eres hispano esta tarjeta no es para ti puedes pagar en si tratas de pagar en la app no te Deja pagar solo con checkes y no tengo tiempo para eso solo digital pagos y por q trate de pagar con mi tarjetas 2 vezes y no era ni el dia de pagar so use el dinero y despues cuando era el dia de Pago no me dejaron pagar en el app y dijero q lo tenia q pagar con una cluenta de checke o un money order si tienes 3 trabajo y no tienes cuenta de checke o money order no es para ti no tengo tiempo para ir Al correo ni para ir hacer in money order y despues llamo molesto y el representante q me atendio si nombre es Alex gritandome de puso a discutir con los costomer no buena calida de servicio al cliente Mexico Puerto Rico Dominic republic El Salvador Guatemala Peru chile argentina Venezuela Colombia Brazil ecuador Nicaragua y todos los Hispano q vivimos en USA no les recommiendo esta tarjeta tota mi gente de texas no es buena tarjeta mi gente de New York y de New Jersey y florida Ohio Chicago Michigan Detroit kasas Arkansas California no es buena my mal service ya les dije si caiste fue por q no leeistes suerte la peor tarjeta de credito en el mundo entero bad bad bad so sad they don’t know how to fix there porqueria de tarjetaJuan Algarin r
Be aware
Definitely not worth using, horrible customer service, horrible communication and horrible comprehension skills. 0/10 will not recommend!!!!fukkhffg
Outdated software, and no auto payment features. All payments MUST be via Bank Account withdrawals.
This bank helped me build my credit, will always thank them for that, but they’re like a child you wish you never had - you MUST stay on top of them or you’ll loose $. That’s all I’ll say about that. 😂LuckyLuc1an0
Horrible
Information is inaccurate and does not update. Balance shown is incorrect. When payments are made the app will say it couldn’t be made when it actually did go through. I regret choosing first progress, the app is impossible to use.ZoeeBeth
terrible
This app is absolutely terrible, you can’t make payments ever on it, or on their website, it always gives an error. setting up bill pay through the bank is an alternative but takes 10 days for the payment to actually go through, and when you call the customer service they charge a 10$ fee to pay whatever payment you need to make towards the card. terrible app, terrible company, they’ll plummet your credit score.precision krypt
