Horrible company
Horrible company! When I make my payment every month, they take my money and then don’t give me available credit for over a week. Meaning the money gets taken out of my account and given to them and they do not adjust my available credit for over a week for me to be able to use funds again. Clearly they are holding all of our money so they can make interest off of our money and we can’t do anything about it. awful way to do business tells you a lot about the owners. Very sad that these crooks are allowed to get away with what they’re getting away with.
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I hate this card
I was told by my credit monitoring system I had a late payment from First progress. When I called they said we don’t have that in our system. Then i checked again to get the date correct and fp said “oh” if you want that off you have to write a letter blah blah blah.
I’ve been with fp for 3/4 years and I’ve never been late. Then they checked the system further and seen that I had written a letter months prior.
Why is it not taking care of months later if I write a letter.
The app is useless, you can’t pay over the app most of the times. And to have to wait 7-10 business days to reflect a balance is crazy. I hate fp and there business model. I would never up my balance with them because they have no room to grow. This card should help ppl trying to build their credit but it’s the opposite. It’s
I’ve been with fp for 3/4 years and I’ve never been late. Then they checked the system further and seen that I had written a letter months prior.
Why is it not taking care of months later if I write a letter.
The app is useless, you can’t pay over the app most of the times. And to have to wait 7-10 business days to reflect a balance is crazy. I hate fp and there business model. I would never up my balance with them because they have no room to grow. This card should help ppl trying to build their credit but it’s the opposite. It’s
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Whatever you do, DO NOT USE FIRST PROGRESS
This has to be the worst credit card and the worst app ever created. From the very beginning, anytime I made a payment it would take 7+ days before it would show in my account. This made me worry that I would be charged more if the payment didn’t go in by the time it was due, even though I always paid at least one week before the due date. What really became the final straw was when I tried to make a payment this year and was told that I reached the maximum amount of times I could pay in the app. I had the card for 1 year and would sometimes make 2 payments a month as I heard that helps gain credit points quicker. I had to mail in my last 2 payments which, unfortunately, is faster than paying in the app. The reward points system is also garbage, it said pending for MONTHS. I closed my card and didn’t get to use my remaining $5 reward because of how incompetent the app is. After closing my account I was told that it would be 2 weeks before they officially closed my account and 10 weeks before I would receive my $200 down payment refund. Do yourself a service and look at literally any other credit card.
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Worst service and app ever
This is the worst app I have ever used. The recent update can’t even find me in the system and it says I do not have an account. When I put in my card number to get my user name it says the card number is invalid. Every time I try to get my user ID it never sends the email with said information. My husband has constantly had to pay a $10 fee since the beginning because the app never worked for him so he had to pay over the phone and he was told it’s just how they do things. I’m really disappointed with the service and will most likely be canceling my account for this reason. So much for helping people trying to get their credit built.
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Terrible app
So I tried making a payment on this app and of course it said that they. Couldn’t process the payment for no apparent reason whatsoever..and then when you call the customer service number they charge you $10 to make a payment over the phone..which makes absolutely no sense to me at all..other than the card is a money making scam!! Just saying so if anyone here really needs a credit card I implore you to look elsewhere!!
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Terrible app
Don’t allowed you to make a payment and when I finally did I got an confirmation number a weeks later I see that the money don’t show coming out of my bank statement so when I called them. They told me I got hit with a late payment! How ?? It’s not my fault your app don’t work. I send the payment there app don’t work. So I try logging in again to submit another payment now the app tells me I have to call my bank and make a payment threw bill pay.
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Fix the entire process please
App is horrible, allows you to pay sometimes on the app then it completely shuts down and says you only can pay through your banks website then it takes about a week just for your payment to come out of your bank account to a week for them to update your balance on the card. And it does show all of the transactions like a normal debit card would back to back, it skips transactions and payments on the timeline. Make the app better and have better service when paying the bills the money comes directly out at that moment and refresh the balances at that moment or maybe a business day or two. And also the points stay pending for weeks and you don’t really get them until you pay numerous times on the card by then your just waiting for a lot of transactions to come out of your own money and bank account because the time frame of the payments will never be on track because the system
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Slow
I always pay my bill using my banks bill pay. For awhile things were great. I’d set my payment for a Friday and my account was updated by the next day. For. The last 2 months, though, it’s take over a week and it still doesn’t show my updated available balance. Makes my bill paying hard to plan because I use this card to tide me over between paydays.
Update: yet another month, the card has been paid in full, the money taken out of my account and my available credit is STILL not updated a week later. Do you not have someone that can program your computers do things automatically? Are you upset because I pay the card off every month and you don’t get extra money from me?
Update: yet another month, the card has been paid in full, the money taken out of my account and my available credit is STILL not updated a week later. Do you not have someone that can program your computers do things automatically? Are you upset because I pay the card off every month and you don’t get extra money from me?
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No chip on card
The card would be a lot better IF it had a chip, but it does not & some places will not accept the card for certain kinds of transactions. 🙄 example. Car Rentals
Worst option for credit/ fake 5 star reviews
Do not use this terrible service, captiol 1 is better and only use this card if you have no other viable option. It’s always slow. Customer service is beyond poor and they do not accurately track your payments. If I could give it a negative star I would. I recommend any other company besides this one. You can pay on the 15 th and it will take 14-19 days to show that it was paid and it has low limit for secured cards you’re better off using cap1 Amex discover or any other card service. Closed my account and never coming back. First progress is absolutely terrible.
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