User Reviews: First Progress

Top reviews

  • Do not recommend!

    The available methods of payments definitely don’t put cardholders at ease, also my card gets locked multiple times !
  • Slow

    I always pay my bill using my banks bill pay. For awhile things were great. I’d set my payment for a Friday and my account was updated by the next day. For. The last 2 months, though, it’s take over a week and it still doesn’t show my updated available balance. Makes my bill paying hard to plan because I use this card to tide me over between paydays.
  • I can NEVER make payment

    I can NEVER make payment directly through yall website or app! I tried multiple different accounts and i always get a message that say it was unable to process and to try bill pay. Which causes my payment to be late. FIX THIS , it’s becoming an extreme inconvenience
  • Payment delay. Wack app

    So the app won’t allow me to make my second payment which is making my payment late. Now if Im not able to make the payment on time I will be getting late fees on top of late fees. Yet this issue hasn’t been fixed. Reps don’t help
  • The app doesn’t work !!!!

    Kicks you right out when you want to make a payment!!!
  • Awful

    I can’t believe this company, they are charging me for a card they have yet to resend me so it wants me to pay late fees to a card I can’t even use and you can’t contact them via anything other than by phone and the wait times can be terrible. Do yourself a favor and save yourself the time and trouble
  • Actually damages your credit intentionally

    This company is so shady that they will reverse your payment to change additional late fees.. and worsen your credit score.. I hate this card.. if they ever accept my payment in full I’m canceling it.. BEWARE!!
  • Mobile app payment system

    It’s a hit or miss with paying my card through the app . Sometimes it works and sometimes it don’t and my bank does not have a feature to bill pay so I can only pay when the app is working . Needs a serious fix I’d close the account if it didn’t look good on my credit.
  • L app L company

    Had a card for a $200 limit, never used the app because of how bad it was. Ended up spending $15 on it and forgot to pay it back, ended up racking $60 in late fees and my credit score dropped 100 points. No email, no phone call, thought I never used the card so I didn’t even think to check. Do not go through this credit card company.
  • Out Dated App! No Customer Support

    This App blows. I tried to make a payment and it tells me to pay online through my bank account. This App is useless and no one at the company can answer your questions or resolve your problem with making payments through the app. They make all this money but can’t hire ANYONE to fix the app or when they will update their service. Even you activate your card and speak to a representative they have no clue to what is going on with the app. They just want your payment. Boooooooooooo
    Useless App and they won’t respond to your reviews

Alternatives to First Progress