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Horrible Employees
Absolute garbage employees working ART at Disneyland. Staff allowed peoples to jump lines while waiting for shuttle. Driver kicked off families where children could not stand on bus, but then same driver allowed on later bus. Will never use again.🐲dragoncity
Your drivers are fantastic!
The ART drivers are so kind, helpful, and friendly! Thank you all for such great customer service! Jerry, you are wonderful!Debbiedoesdisney
Not reliable
We bought passes for two days spent 24 dollars for nothing! The bus did not come for almost over hour and a half then we ended up having to walk with an elderly handicapped person in our party. On top of that they decided not to tell us our driver went on break. I would never recommend this bus system to anymore that actually likes to get places in a timely manner. Waste of 24 dollars. When we complained we were denied access to speak to a manager and we’re denied a refund since we were “still using their services” every time they requested a bus for us it was always longer than the wait time they told us. On top of that we used the services maybe twice out of the 48 hours we had the pass since the bus never came.
Still waiting for that refund maybe this will get your attentionShow lessMaxamusC
Very convenient
Wonderful staff and service.Mitjulia
Use Lyft or Uber!
Don’t bother!!!! You might as well use Uber or Lyft. Unless you like to wait around for long periods of very frustrating times because that is exactly what you will be doing.Bunnie70
Really hard to figure this app out initially
Needs work on better uxPrivacyMom
Cher Dog 1/12/23
Away we go and Eve is excellent!!.. Convenient, low cost and on time every time!!..Very dependable!!.Easy to use .. My family and I will definitely use next time we’re in Anaheim!!..Cher Dog..
Extremely confusing
I didn’t know if we had requested a ride or what was going on…orderingpizza
Very confusing and the buses don’t run on time
Very confusing and the buses don’t run on time.baduser534
ART bus service has been amazing overall
My overall experiences with the ART bus services in the Anaheim, CA have been amazing! Once your login & payment info added to the A-Way WeGo app, one can ride available buses on different routes in & around Disneyland, etc. Also the ART bus drivers are very knowledgeable & accommodating (includes on-demand requesting services) too.Show lessPaul V. Ihlenfeld
