Leave a Review Way
Good concept. App needs improvement.
I don’t get any notifications even though I have that checked in the settings. I am having a bit of trouble navigating the app. It doesn’t give any options to answer “none of the above“
on questions that are multiple choice, such as, “Which exercise did you struggle with the most?” There also aren’t enough instructions as to how to proceed through the exercises. I’m just feeling my way through and I’m not sure where I’m going. So, even though I’m finding it to be somewhat helpful in my journey to peace with food, the app itself isn’t quite what I would hope for. Like other reviewers I’ve also experienced some sentences being cut off with ellipses with seemingly no way to read the rest of the text.Show lessDBarP
Developer Response
Hi DBarP! Thanks for downloading and playing with Way. Sorry to hear you were looking for notifications and didn't get any coming through. We usually have many notifications going, that are meant to inspire and spark thoughts around finding more peace in the relationships with food and body, but we are currently going through a renaissance of the notification framework, with some exciting new updates there coming soon. To address your point about the certain question/response types - having or not having certain response types is intentional and part of the behavior science within Way. We generally have found the 95%+ of Way Members are able to get some additional clarity, additional inspiration, from the questions and easier answers leading into larger questions - in this case, the "which session did you struggle with the most?", we love to hear that "none of the above" is what you wanted to answer! Glad none of the past sessions you already completed made you struggle :) In this case, you may not feel like you struggled with any session, but it's a *relative* question, that is meant to help illuminate any areas of challenge to help you focus on what sessions in Way you may want to do *next*, either to focus on more or less challenging areas (although in this case, sounds like none of the sessions were challenging for you :)). As for the sentences being cut off with ellipses, that should have been fixed and if you're still experiencing trouble, we'd love to hear more in detail and see how we can fix it for you and prevent it happening to anyone else. 99%+ of Way members have no troubles like this anymore, so we would love to learn more and really appreciate it if you could email us at hello@eatmyway.com. Thank you for going through so many Way sessions and despite the small troubles you were having, hope it helped find a little more peace in your relationships with food and your body in some way!Problems
Many of the pages don’t seem to work, the problem being at the end of an experiment or question I can’t scroll down to the “next” arrow so I’m stuck on that page. So frustrating.otter1954
Developer Response
Hi - Thanks for your message! Sorry to hear about the issues you're having. We'd love to understand more and to see whether the issues you have sent here have been fixed with the newest version. Please email us at hello@eatmyway.com and we'd love to help!Pretty good content, very buggy app
While the basis of Way, mindfulness, is fantastic, the execution in this app is just OK. Additionally, the app is extremely buggy and there is no option to contact any customer service. This is a little ridiculous at $45 a month. Pass.Scout2006
Developer Response
Hello! Thanks for your note. First, Way is $49.99 annually, not "$45 a month". We would love to hear about your experience and learn what parts about the app are "very buggy" and if you're using an iPhone SE (we're about to release a fix for that). As well, our Customer Service is clear on our App Store page (https://www.eatmyway.com/contact-us/) and we welcome you to contact us at hello@eatmyway.com if you have any questions or need any help at all! Thanks again for trying Way and hope we can have you back soon! With love, The Way TeamGood in concept
I really liked the idea of this. I would have liked more practice exercises for each concept. I felt like i forgot them as I moved to the next. Some of the writing also got cut off so I’d miss part of the information.Shann2016
Developer Response
Hello! Thanks for writing and sharing your experience! Glad you like the practice exercises and if you forget them, they're always available in your "Sessions" tab - you can also "Edit" those past/completed sessions, if you find you've learned something new :) For the text cutoff, are you using an iPhone SE? If so, we're about to release a fix for that. As well, our Customer Service is clear on our App Store page (https://www.eatmyway.com/contact-us/) and we welcome you to contact us at hello@eatmyway.com if you have any questions or need any help at all! Thanks again for trying Way and hope we can have you back soon! With love, The Way TeamNot working correctly
The app has some great content, but it doesn’t work correctly, I can’t fill out some of the questions because it won’t let me and sometimes there is no way to finish a task because the button to more forward isn’t there, very frustrating. Tried several times.Donia724
Developer Response
Hello! Thanks for your note. We would love to hear about your experience and learn what parts about the app are "not working correctly" and if you're using an iPhone SE (we're about to release a fix for that smaller screen size). Which screen is not showing the "move forward" button? As well, our Customer Service is clear on our App Store page (https://www.eatmyway.com/contact-us/) and we welcome you to contact us at hello@eatmyway.com if you have any questions or need any help at all! Thanks again for trying Way and hope we can have you back soon! With love, The Way TeamGreat idea but needs some kinks worked out
I really like the setup and content but the bugs need to be fixed for it to work well. Sometimes you can’t scroll all the way through a session or can’t read the content because it runs off the screen.qwynith
Developer Response
Hello! Thanks for your note and sharing your experience. We would love to hear about your experience and learn what "kinks" in the app that need to be worked out, and if you're using an iPhone SE (we're about to release a fix for the the smaller screen). Which screens/sessions could you not scroll all the way or content that runs off the screen? As well, our Customer Service is on our App Store page (https://www.eatmyway.com/contact-us/) and we welcome you to contact us at hello@eatmyway.com if you have any questions or need any help at all! Thanks again for trying Way and hope we can have you back soon! With love, The Way TeamLove the concept, but the app is very buggy..
The concept and info included is amazing, but the app is just too buggy to use. Had some issues completing several sessions that kept locking up. Then one prompt used answers from a previous session, but none of the answers were ones I inputted. If they could fix the bugs (which looking at the reviews have been an ongoing issue), then the app would be worth it 100%. I won’t be keeping after free trial, because my frustration with the app (like having to rewrite my response 5 times to an in depth question) was undoing any benefit from the content in addition to making it hard to progress.
Also, I have an iPhone 12.Show lessbobthereviewer12345674
Developer Response
Hello! Thanks for your note and sharing that you're on an iPhone 12. We would love to hear more about your experience and learn what parts about the app are "very buggy", which sessions kept locking up, and where answers weren't showing. All of those fixes have been made a long time ago for iPhone 12, so if you're experiencing issues we definitely want to learn about them so we can make sure to accurately make the fixes and help all of our customers. We're really sorry that the experience was frustrating - we definitely agree that typing and retyping an answer to an in-depth question is no fun, but we know that most issues like this are fixed, so identifying/troubleshooting exactly what happen for you is a priority. Our Customer Service is always available and links is here and on our App Store page (https://www.eatmyway.com/contact-us/) - we welcome and appreciate if you could contact us at hello@eatmyway.com so we can get to the bottom of the issues. We'd be happy to extend you a free month of the subscription if and when you'd like to come back. Thanks again for trying Way and hope we can help you soon! With love, The Way TeamClose but not quite
Like most of the reviews, I love the idea of this app. I struggle with my relationship with food and was looking for a way to get healthy without counting calories.
However, also like most reviews, I didn’t think this app felt fully developed. It’s surface level pretty, but doesn’t function like you’d expect.
The 2nd exercise asked me to choose a food experience I’ve had recently, I chose stress eating because that’s my biggest issue. It then walked me through a less on bored eating. While that lesson was great, it’s not my problem at all. So I chose a different food experience, and they all just walk you through a lesson on bored. Why have me choose if it’s not going to be targeted to that response?
For now, I’m not continuing with the app, but I hope to come back in a few months and see good work from the devs. This app as a lot of potential, but right now it’s just prettyShow lessAnnoyed RT fan
Developer Response
Hello RT fan! Thank you for your detailed note and response. We'd love to learn more of what caused these issues for you and make sure you get the full experience of Way. Would you mind please emailing us at hello@eatmyway.com so we can get you taken care of? Thank you!Still doesn't work with iPhone SE
There are some great ideas behind this app, but it still doesn't work with the iPhone SE despite new updates. Some of the text appears behind the arrow icon. Some of the flow chart steps don't show completion. Some screens don't have any way to move forward after you've done the exercises. Too bad. I would willingly pay for this if it actually worked.Show lessestelamarie
Developer Response
Hi estelamarie! Thanks for your note and letting us know. We've made some key updates that should allow us to serve you on the iPhone SE and we're looking into updating the App Store page so that we notify people in advance and they don't get stuck during the SE experience. We're happy to help and learn more about your experience, and would really appreciate if you'd write to us at hello@eatmyway.com. Thank you!No button to continue!?!
I like what I’m learning a lot. But I can’t finish the sessions if there is no button present to continue. Session 2 Reflectionblerg!4879
Developer Response
Hi Blerg! Appreciate you - thanks for learning with Way and for sharing the feedback! Are you using an iPhone SE or mini? When you say "Session 2 - Reflection", are you saying the "Relationship with Food" session? Would be great if you could quickly shoot us a screenshot to hello@eatmyway.com and we'd be happy to assist you and make sure everything is working correctly. Thank you!
