Used to work
It used to work perfectly until recently, I would use Face ID and it would not register it. And when I input the passcode it would sit on a loading ring forever
Response from developer
Sorry for the issue you've encountered. We'd appreciate it if you could drop us an e-mail at bms@bitdefender.com so we can investigate.
Needs work
App no longer works for me. Opens to let me type in my passcode and then sits on the loading ring forever.
Decent interactivity before the update that stopped logging in when retrieving passwords. Wish it had more accessibility when creating new passwords on the website rather than current workflow of: get to create login page of website - hit “choose own password” on iPhone pop up - open this app - type in website (more than likely does not pull up on quick fill list) - generate new password - then copy paste over both sets of info in both places.
Another nice to have would be check boxes for the different parameters the website allows for passwords (sometimes special characters allowed do not overlap between the two forcing manually deleting/replacing some). Also allowing for a transfer of apple passwords over would be an amazing time saver.
Decent interactivity before the update that stopped logging in when retrieving passwords. Wish it had more accessibility when creating new passwords on the website rather than current workflow of: get to create login page of website - hit “choose own password” on iPhone pop up - open this app - type in website (more than likely does not pull up on quick fill list) - generate new password - then copy paste over both sets of info in both places.
Another nice to have would be check boxes for the different parameters the website allows for passwords (sometimes special characters allowed do not overlap between the two forcing manually deleting/replacing some). Also allowing for a transfer of apple passwords over would be an amazing time saver.
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Response from developer
We are very sorry for the trouble our app has caused. Can you please drop us an e-mail at bms@bitdefender.com so we can investigate? Thank you!
Best
Great been with them since 2018
Master Password
What’s the point in having the FaceID set up if you’re still going to require the mater password each and every time? This is hugely annoying and I will be requesting a refund and taking my business elsewhere.
Make a secure master password that no one can crack, but then make it impossible to log in without having said password written down somewhere or saved in a note.
Make a secure master password that no one can crack, but then make it impossible to log in without having said password written down somewhere or saved in a note.
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It’s a great app
Once you get your head around it, it’s quite easy to use. It works as it’s designed to with no issues that I have come across at this point.
Not Up To Par
I have been trying Bitdefender Password Manager on both my iPad and my Windows Desktop. There is a lot of work needed on both before they are ready for general public use. To me, it looks like Bitdefender did not look at the competition and just developed an app the way they thought it should be. Too many quirks, things that just don’t act the way they should. I have decided to go back to 1Password on all my devices.
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Response from developer
We are very sorry for the trouble our app has caused. Can you please drop us an e-mail at bms@bitdefender.com so we can investigate? Thank you!
Wish I could
I can not rate this app and how well it works because I can not sign in or access my account because I can NOT retrieve my passcode or unlock my vault because I can't find my master password or retrieve it because I do not have a laptop. There is NOTHING more frustrating.
Response from developer
We are very sorry for the trouble our app has caused. Can you please drop us an e-mail at bms@bitdefender.com so we can investigate? Thank you!
Would not recommend
I would not recommend this app. Great concept but falls short in so many ways. The notes section is virtually useless as more often than not it won’t let you update or save notes. I find that the app doesn’t sync with the online software so if you add any updates online you need to log out of the app then log back in.
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I have anything good to say about it.
Has a number of issues and I simply find it unusable, it is slow to open, it constantly demands the Master Password be entered, even though it’s already accepted my fingerprint. Seems it’s because I close Safari by flicking up, hello it’s an iPad.
It also doesn’t seem to allow password grouping to help with password sorting. I have around 245 passwords in my current password app, I can’t imagine sorting through all of these without making sub groups.
This app came as part of the Bitdefender Premium package, so for me it a worthless bonus that I won’t use.
It also doesn’t seem to allow password grouping to help with password sorting. I have around 245 passwords in my current password app, I can’t imagine sorting through all of these without making sub groups.
This app came as part of the Bitdefender Premium package, so for me it a worthless bonus that I won’t use.
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Truly baffling
I have spent many hours on bitdefender programs, both this and the total security (which doesn’t fill passwords). Downloaded and printed instructions for importing from chrome and its own security without success. I’m not a geek nor a neophyte. Just bought this one today. I want my money back. Tried also to install on windows PC. I hate this. I am currently looking for a new password manager.
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Response from developer
We regret the inconvenience. Could you contact us at bms@bitdefender.com so that we can work together to figure it out?
