ParkDSM User Reviews

ParkDSM
ParkDSM
Parkmobile USA, Inc

Top reviews

PAYMENT METHODS NEVER AVAILABLR

This app is terrible. If this is going to be implemented downtown then there needs to be a reliable way to pay. The parking hub is not always close by so an app would be perfect if it worked properly. The “Apple Pay” option is never available and whenever I try to add a card the page opens up but is blank so I can’t enter anything. It’s setting people up for parking tickets and is ridiculous. Might I just add - the current parking rates are just crazzzy.
Show less

Abysmal

Looking to quickly park and take care of something in Des Moines? Well don’t download this terrible excuse for a parking app. It’s basically a re-skinned version of ParkMobile, but with less capability. Not only do I have to create an entirely new account JUST for this app, but I then have to add my cards - completely manually - all over again. Not autofill function allowed. ParkMobile lets you use Apple Pay; this app, for whatever reason, does not.

Couple all of that with local terminals that either barely work or are next to homeless folk setups, and you’ve got yourself a recipe for a parking ticket. Whoever thought up this plan needs voted out. Thanks
Show less

Great app!

I can’t believe all of the negative reviews for this app. Has to be user error. I’ve used this app literally once or twice a week for the past two years and have never had an issue. So very easy to use. Highly recommend.

Simple but lacks useful feature

The app is easy to use and very straightforward. However, I wish there was a way to cancel the meter if I have to move spots or leave early. Wasted my money.

App is terrible

The app updates all the time and doesn’t save payment information. Couldn’t remember my password and tried to reset it. Reset email never arrived. Tried to delete and reinstall the app. Still didn’t work. Total garbage.

awful

what’s the point in entering our plate & info when the meter maids don’t bother to check and will write tickets based on 1/5 of your bumper being “over the line”. When parking streets typically get filled in from front to back… so if everyone is off by an inch there is no choice. also, inconvenient to adjust time
Show less

Can’t delete or change credit card

Interesting somebody reported this issue on January (11 months ago) and issue hasn’t been resolved. How come?

Can’t change my credit.

Love the ease of paying for my parking, but unable to delete out my expired credit card. There is no reason I shouldn’t be able to manage my own payments!

Can’t find history

My history stopped showing for parked cars. This means if I miss extending while the parking meter is active then I can’t find the spot and renew my spot.

As of today July 6 the last history showing is for June 24th. I parked and renewed 3 times today and none of them showed.

ParkDSM is trash

Hot. Garbage. The app rarely works. It regularly deletes my car and payment method. Today I’m trying to add my car and payment method back and it won’t accept either. Using a payment app should be easy, not a PIA. Would gladly take the old meter system back at this point.

Response from developer

This sounds like unusual app behavior and we will need to investigate further. Please send an email to feedback@parkmobile.io and we will assist you.

Alternatives to ParkDSM