Virtual Parking Permits User Reviews

Top reviews

Garbage app

This app doesn’t work to make changes even if you are changing the info of your own car

Garbage!!!

You can’t register your account (the app doesn’t let you!!!) but they can tow your car if you did not register. They make the registration process difficult, even impossible. You can spend a whole day with zero results. You will call them, they will make promises and then give you a new phone number, and the process starts over again, and again with zero results.
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Trash App

Y’all this app straight doo doo! Only one guest for 24hrs is crazy and can’t even edit it. It really is for the tow truck drivers, i hate my complex uses them! You know they don’t care, last update was 8 months ago.

Forces you to download the app on your phone to update the information

I’m disappointed with the user experience provided by this provider. It forces you to download their app just to update your information, which I find unreasonable. Our apartment complex imposed this requirement without considering the security implications for users. I have concerns about app security and prefer not to install applications from companies that might not prioritize strong security measures. I uninstalled the app immediately after updating my information. It would be much more user-friendly if you allowed updates through the web. This approach feels outdated and inconvenient. I strongly recommend considering alternative methods for information management.
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Worst

This very bad application would be better a website. Only let me change 5 times my permits, I pay for the parking space, I can change the car several times. You have to wait 24 hours to be able to register another guest, if I am sick someone comes only for 1 hour and then another person comes and another one to visit me can not, there is no option to edit my guest space. Improve the app or switch to a website, this only benefits towers and not at all the people who live in the condo.
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No support help

This app is trash, my vehicle was removed off the app when and then towed when asking support for help they were no help they wouldn’t research anything. The people who work for them have no knowledge of the app or customer service. Waste of time and DO NOT RECOMMEND!!!

Horrible app

- can only register guests for 24 hours at a time and cannot re-issue previous permits
- can’t issue a guest permit for more than 4 days in a row
- no tech support contact info
- can’t issue a new permit until the old one has expired and there is no time indicated on the expiration, just the date

Greed over functionality.

Just a scam to make money off the residents and their guests. The parking permit is an afterthought.

BLANK

The app is blank. No way to add a vehicle… nothing but a dead blue screen… does absolutely nothing…

Lacks basic functionality, forced by apartments

A college freshman could make a better app for parking than this. Forced on you by apartment complexes who don’t do their research.

Some extremely basic stuff that’s missing:
- can only issue passes for 24hrs at a time. so you waste an entire day if someone wants to only visit you for 1 hour for example. If someone has to visit you multiple days, you have to re-register them yourself after the current one expires.
- can only re-register ones the previous one expires. Cant re-register in advance. no reminder, no email, nothing about your pass expiring. Benefits towing companies and the apartment complex’s cut from it I suppose. Capitalist corporate greed has no end.
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