We were in the dark about most information during our trip- and had to rely on others to be in the right spot at the right time. We stayed in some crappy hotels. Will never use your company again.
I just got back from Italy. We went to Rome, Florence and Venice. The hotel in Rome was kind of far from everything and was a three star hotel. The hotel in Florence was also three stars. The hotel in Venice was a four star hotel. It was across from the train station to Venice. They all provided breakfast in the mornings, which was very nice. The trip was organized and we had lots to do. We had different guides who knew much about what they were showing us and it was enjoyable. in Rome we had to take a taxi a lot. It would’ve been nicer if there was a shuttle or a bus to take us places. Altogether, we had so much fun and I would take another trip with the company again. The price was reasonable too.
This entire packaged vacation was AMAZING! Maria our tour guide was simply the best! I am more than happy that we chose Exoticca to travel with, they went above our expectations. We will definitely be booking again!
Our guided trip through Portugal was better than we expected. Our guide Eduardo was exceptional, with knowledge beyond our expectations. It was a wonderful experience. Great accommodations, comfortable bus tour, lots to see and do. I highly recommend this trip. Eduardo, thank you for a wonderful guided tour. Excellent.
We just returned from the trip from Madrid to Barcelona. Our accommodations and tours were very good. Our guides were knowledgeable and friendly. Octavio was our guide for 4 days, and we enjoyed our time with him.
My feelings of the trip are mixed. We saw many things we likely would not have found on our own. However, I feel we were over scheduled with not enough time to see things or shop along the way. We were hurried along to stay on time. For example, when we were in Valencia at the biggest market in all of Europe, we were given 20 minutes to shop. There were many more hours spent on the bus than I expected, and meals at truck stop sort of places along the way. Also, considering the many hours on the bus, there was no bathroom facility on the bus.
While the brochure mentioned we would arrive at a town with time to shop or check out restaurants, it was too late when we got there to see or do anything.
The value of the trip was very good and well worth what we paid. More free time or opportunities to take a break during a tour would have made the trip more enjoyable.
We had a wonderful time, hotels were good, staff was great, the guides - Andre, was excellent, he joined on 11/9 due to personal reasons but Exxotica arranged two different guides , 11/7 was Matthew and 11/8 we had a Nunu both were great people, knowledgeable, friendly people!
We learned the Portuguese culture, life style!
Only problem we had with the Portugal airline, they were very strict with their luggage policy, this is a international travel, at least one bag they should give free for check in , if not free then should charge minimum of $50. Their charge was 117 one way, this was ridiculous and taking advantage of the travelers!
We would recommend others certainly also we would consider Exoticca for ourselves in future
My first time booking with Exotica and I can not wait to book with them again. Our tour guide, Tiago was amazing to say the least.
Hotels were nice and clean. THANK YOU!!!!!
Our first time booking with Exoticca & it did not disappoint. It was super well organized we got to experience the best of Italy & we will forever be thankful for such a wonderful experience our guide was also so wonderful on recommending local spots to enjoy delicious food.
Thank you for setting the bar for our future trips, will be definitely recommend to all my friends & family.
This trip was a total disappointment. Upon arrival in Istanbul, we were told by the transport company who was to take us to our hotel that Exoticca had not paid them & that transportation could not be provided. It was finally straightened out & we were eventually taken to the hotel. No one at the hotel to greet us, no one to talk about the upcoming tour & no apologies from Exoticca
The major problem with this tour was that it was run by Euroriente NOT Exoticca. This company is a huge provider of tours in Turkey & they are about quantity not quality.
Most of our time was spent on a tour bus. Food stops were very rarely at nice cafes to enjoy local cuisine. They were at gas station rest stops. We were continuously taken to places that tried to sell us goods…carpets, jewelry, leather goods, Turkish delights, ceramics. We got to our hotel at 7 in the evening & up on the bus by 7 am. We were at the Agean & Mediterranean and never stopped in a town to enjoy. Just a short tour of ruins and then back on the bus.
The best tour I took was thru Airbnb experience as I had an extra day in Istanbul
Save your money and do not take a tour of Turkey thru Exoticca. Our fellow passengers on this tour felt the same way & many of us had travelled with Exoticca to other destinations. Every one of us felt this tour was terrible and we would never travel with Exoticca again I would recommend a different travel company to Turkey.
We picked the Superior package for Greece and I had read reviews regarding issues with trip and poor customer service. Well I experienced it for myself. The first hotel we got to in Athens was in a shady area with homeless people and drug addicts lurking outside… we were told we had an upgraded room and given keys to a tiny room with a small bed and a window with a wall outside. When I went to front desk I was given a tour of two rooms, one a normal holiday inn type of room for an additional 25 Euros and an executive suite for an additional 100 Euros. I picked the room for a total of 50 Euros for two nights. Told them I would want the same room when we returned after a night of traveling and was charged the additional 25 Euros. Everyone in our group was given the same room as us for no cost. We were also asked to pay 25 Euros again when we returned after few days of touring and this time we refused to pay and the hotel staff was rude. Rest of the rooms in other places were average and ok. I requested Exoticca to issue a refund of 75 Euros we paid for three nights for an average basic room even though we picked ‘Superior’ package. Shady shady shady.
Unsatisfied 12335
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