These people are terrible. The app works okay, but the company is crap. They rip you off over and over, and while you are in another country, they’ll find ways to leave you stranded multiple times.
Very disappointed in this agency. First of all we couldn’t upgrade to another class and were not told until after we made payment. Once we landed in Rome we were told our car service was in traffic and would be late. After waiting for 90 minutes we were told the car service was not coming and we would have to catch a cab. Unacceptable!!! All three hotels were crappy and far away from everything. We tried calling your agency and couldn’t get anyone which is ridiculous, someone should be available 24 hours a day as unexpected things happen and the clients should be able to reach you. We requested private transportation and each time only received it once every other time we shared car service with other passengers. Again unacceptable! We paid for private car serviced and we should have received it. We will never use your service again and will definitely not recommend your agency!!
Hotels were too far from city centers!! Hotels were just ok. Our tour guide was friendly and helpful but did not give us any information at all of the areas we visited!! He just sat and rode with us but did not share any information or histories of the areas at all!! Was very disappointed with this due to our Exotica tour to Portugal Anton was a wealth of knowledge on that trip! I was expecting the same informative tour guide. That is why I booked with Exotica again. Also no meet and greet in the beginning.
The only complaint that I have is that we paid for an extra tour to ABU SIMBEL. The cost was $155.00 per person, so we ended up paying $310.00 per couple.
During the boat cruise the tour guide offered this excursion at $120.00. In other words, $70.00 less.
Of course, it was not a good image of your company. It was our first time traveling with your company and I do not think that was correct.
If there is a way to reimburse me for the difference of both admissions, I would appreciate it. I will wait for a reimbursement to my credit card, it is the easy way to receive a refund from you.
I hope you understand, thank you. Please feel free to contact me via email for any questions.
What you advertise, you do not give , change at last moment, luxury hotels and cruise ships where bad they were 31/2 star hotel and 2 star cruise ships food was fair service was below average. Bus was old broke down half way whole axil just broke, luckily no one got injured. Mike system was bad sounds were not heard
This app is very good for a vacation with Exoticca as it will track day to day activities , flight information, hotels, and transfer vouchers.
Some vouchers had multiple listings upon downloading and printing for hotel transfers and some had incomplete day tour information causing confusion among destination drivers and destination tour operators that Exoticca supervised.
We’ve traveled on four trips with exoticca and this is the first go around with the app. So helpful and shows their commitment on following through with planning a good trip. Great company and incredible customer service peeps when needed.
I have to give an excellent review on my recent trip to Egypt and Nile cruise. Everything was as advertised! Never once did I feel uncomfortable or unwelcome. The food and accommodation was top notch!
I would highly recommend this trip and exotica to anyone! I traveled as a single visitor and it was the best vacation ever!!!!
I just came back from my amazing trip to Jordan, booked it with Exotica, i was not sure what to expect, it was my first trip with them, wow! I am very impress, other than the 3 star hotel Ibis in Amman, the rest of the trip from beginning to end, was amazing!! Specially our tour guide Fahad (Jag) Exotica took great care of me starting at the airport. Exotica will be my travel agency from now on.
What an amazing adventure we had! Aside from the beauty and the activities we were so pleased by the expertise of everyone involved. From pre trip through the entire holiday, all the transfers were seamless, the accommodations were superb, and the third parties who were guides snd drivers were pleasant and so knowledgeable. I will recommend Exoticca to anyone planning a trip. -Kathryn Elespuru
Jjgib.
God's Kisha
Figaro1985
Fam. Tablada
Bombay4200
ThomasJIC
wsm7544
Big Dan from California
SPOILADY1
1st SA teipy
