User Reviews: Exoticca

Exoticca: Travelers’ App

Exoticca Travel US, Inc.

Lifestyle

Travel

Reviews Summary

Positive highlights

🌍

This app hasExcellent guided tours and knowledgeable guides

🏨

This app hasGood quality hotels and accommodations

🕰️

This app hasWell-organized and flexible itineraries

🤝

This app hasReliable and responsive customer service

🌟

This app hasMemorable and life-changing travel experiences

🤝

This app hasExcellent communication and coordination with local partners

🌇

This app hasStunning sights and attractions visited

🤝

This app hasSeamless transportation and airport transfers

🌍

This app hasExposure to diverse cultures and traditions

🤝

This app hasAbility to book additional excursions and activities

Negative highlights

💤

This app hasRushed schedules with limited free time

🏨

This app hasSubpar hotel accommodations in some cases

🗣️

This app hasLanguage barriers with some guides

💰

This app hasUnexpected additional costs for some activities

🕰️

This app hasPoor communication and last-minute changes to itinerary

🤝

This app hasInconsistent quality of local tour operators

🔍

This app hasLack of welcome meetings or group introductions

🚌

This app hasLengthy bus rides with no on-board facilities

🗺️

This app hasDifficulty navigating destinations independently

🤝

This app hasUnresponsive customer service in some cases

Top reviews

Can’t login
App won’t respond at all after I agree to the cookies app is completely unresponsive. I have uninstalled and reinstalled the app multiple times and I can’t even get to a login screen. Very frustrating.
MS-Fam
a year ago
Cannot log in
Attempted to log in by inputting email and get sent a link. Link never sent after multiple attempts. Tried to log in with email and password and still doesn’t work.
Bethbell55
a year ago
Can’t log in
Downloaded app but can’t log in. Says it will email me a log in link but doesn’t. Alternatively there’s an option to log in using existing website password but it won’t accept it.
TechnicallyChallenged
2 years ago
App and website not talking
So… I booked a trip that on my web profile (Google login) that does not sync with the app.

Every time I login… no matter how… it shows no bookings and wants me to find my perfect trip.

I do not understand the disconnect when I put my email and password in. Legit acts as if I am a new customer with the same email address as the online web profile.

Any support would be great as the trip is in 8 days…
This is comical...wake up
2 years ago
Developer Response
Dear customer, We are sorry about your issue. As we can't link this comment to an Exoticca account, could you please share your case through the contact section in our website so that we can help you? https://www.exoticca.com/us/contact Thank you and happy Travels!