Invitation Homes User Reviews

Top reviews

Leave a Review Invitation Homes
  • DONT APPLY SCAMMER company

    someone in the name of martin toured us with a tour thru app don’t trust it !!! They will ask for everything and scam u and this company does not care don’t DO IT , they can tour and apply thru app and scammer has access to do Soo we were scammed don’t apply to these apartments , at ur risk but it’s all a scam this app and rentals they have listed look on Zillow for verified !!!
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  • Worst agency

    I wish there was an option of Zero rating. This is the worst company you can ever use. They do double charge on utilities, they don’t care about customers, when you call to talk to their customer service guys no one is gonna help you. So unprofessional. Try them at your own risk
  • Feels like a scam

    Upon move-in the house was disgusting, smelly, & dirty, and they billed additionally for services often included in advertised rent rates. Their “mandatory” services increased the rent over $700 from the advertised rate - services typically covered by the owner/ property manager.

    Developer Response

    I’m truly sorry about this experience and I'd be happy to assist by transferring your information. Please leave us your contact information and Invitation Homes address in the “My Dashboard” feedback area in the Invitation Homes app. We will ask an associate from your local office to follow up with you.
  • Feels like a scam

    The app is a joke, the house was disgusting, smelly, & dirty upon move in, and they force you to pay to use “smart home” features typically free 😳
  • scammers

    I made an application and they approved it, then I paid the down payment and after having paid the downpayment they canceled the application. They are thieves who only stole my money.
  • Rude

    Whoever I talk to was extremely rude and then and just assumed that I could afford the rent or that I have bad credit
  • Disappoint

    La app no funciona en el sur de la florida , y las personas que la están usando en el market place Dan falsa información acerca de las casas en renta call

    Developer Response

    I’m truly sorry about this experience and I'd be happy to assist by transferring your information. Please leave us your contact information and Invitation Homes address in the “My Dashboard” feedback area in the Invitation Homes app. We will ask an associate from your local office to follow up with you.
  • Ugh

    It wont let me verify my legal name on the app to even tour houses!

    Developer Response

    Hello, that sounds frustrating! We are working on enhancements to this process which we plan to release in the near future. Please keep an eye out on the "What's New" section on our app page for this announcement. In the meantime, please reach out and include a good contact number via the feedback section within the app and we will get you connected with someone who can assist you with your showing. Thanks!
  • Cant pay rent through the app

    Dumb why would I want this

    Developer Response

    Thank you for bringing this to our attention. Right now our app is focused on making finding a dream home for lease easy. We’re constantly working to make our app better for residents and this feature is on our list for a future update. Stay tuned!

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