As long as you don’t need open loop customer care, you will be ok.
Response from developer
We're truly sorry to hear of your recent experience with us, and appreciate you bringing this feedback to our attention. This is far from the experience we strive to deliver for our members, and we would like to help make things right. Please reach out to us directly at contact@everlywell.com so that we can investigate further and help resolve any outstanding issues. We appreciate the opportunity to improve your experience, and we'll hope to hear from you soon.
Abysmal customer service — don’t spend your money here!
UPDATE: The dev response is to call their customer support. I’ve been through this several times already. Calling customer support is useless and your message will be forwarded to a team who will then send emails using boilerplate language and no actual support. Don’t make my mistake!
Response from developer
Hi! We take this feedback seriously, and we have since added a phone support option. We'd love the opportunity to address any outstanding concerns you may have. Please reach out to us at 855-422-3855 or contact@everlywell.com (9AM - 5:30PM ET, Monday - Friday). Thank you!
Amazing!
Response from developer
Thank you for sharing your experience! We're proud to be a part of your health journey!