Needs more moderation and trained personnel — plus different apps/interface for minors/adults
I am a therapist and decided to check this out. I was really shocked by how irresponsible this app is. The things people were sharing — probably 80% of the conversation was children sharing sexual abuse or self harm narratives. Almost all the app was 16 or younger. It felt weird and predatory at times, and like a bunch of kids trying to one-up each other about who had the worse trauma. There’s no clear way to follow through on reporting mechanisms. Kids should not be supporting kids about sexual abuse or self harm — some things need to be handled without anonymity and with adults present. Parents, unless your kid is already getting therapy, I would not recommend this app. Teens, if you’re getting on this app to “share your trauma” as many put it — I applaud your openness, but know that true healing of trauma requires evidence-based therapy. Adults — this app isn’t for us lol the kids are already all up in there. This app needs at least 1 trained counselor in each room at all times. It needs different interfaces for adults and kids. Without both of those things, it is irresponsible, hurtful and should fail.
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Disregard
I joined this app when it was small and people who truly needed to talk about their emotions and feelings were on there, I recently stopped coming back because the moment i joined I heard someone saying how all women “open their legs” and are whores and I was very shocked, I have never heard anything more disrespectful and crazy, and then when I spoke about how that was wrong the people in the chat said I was picking a fight and calling me crazy. This was the only place I could really express how I feel and now it has just turned into people sharing stuff that is wrong and disrespectful and should not be said. I am hurt and disappointed honestly. I am not doing well and to be bashed and called crazy and annoying on this app that was supposed to be a place that was helpful and a safe space for other people is now being consumed of people who just want to bash other people is crazy to me. I honestly don’t think I will go on this app again after that.
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The moderators.
I was banned off this app for no reason dex was the moderator that was in the meeting I had joined. I went in and got the meeting started. I kept getting kicked out for no reason when I was the main person talking. I was accused of not letting others speak but in reality they just didn’t want to so I filled the silence. I had left the meeting for a little while but when I had come back dex kept removing me from the entire meeting. Dex told me the reason I was getting kicked was because I talked to someone in my house when it was my turn. I was flat out told I wasn’t allowed to talk to the people in my house by him then he gave me warning on warning cause I took a turn and expressed that how he was treating me was unfair and disrespectful. Then he told me I was only just burping I was in fact not I was speaking as well I don’t think I should be punished for the way my body functions. I have tried to email but of course I was ignored so now I’m here just to warn y’all that this apps moderators are disappointing and disrespectful towards the users of this app. I did nothing wrong and I should not be punished if anyone should be punished it should be the moderator dex.
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Response from developer
Hi thank you so much for this feedback! So sorry you were wrongly banned. We are constantly working on improving our moderation so we appreciate you writing in. Could you please email us one more time and we will make sure to fix this. Thanks for being part of this community!
A little Review So Far
The app is very nice although I do think you should expand the categories a bit. As well as possibly making multiple rooms for some categories so that people aren’t waiting a long time to speak but that’s fine if that won’t happen now since the app is still pretty small. The one feature I really don’t like has to be the wait time to chat. It’s a little annoying to have to wait 10 mins to chat especially if you don’t want to speak up for a bit, I feel it may discourage users to chat if they have to wait in order to share out thru text. It’s also annoying that the wait immediately restarts once u leave the chat room but your still listening in on the person who’s speaking up. I don’t understand why that’s a feature but if u must can the wait time be a little shorter?
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Being banned.
I love this app so so so much but please get me unbanned.
Good concept, needs more work
I think this is a very cool way to express your feelings and create community, but there are a lot of flaws. Just from one meeting I was in there were a lot of minors. I think it is nice that they can have a place to vent and not feel alone if they don’t have anyone in their life to talk to, but also feel there needs to be a way to make sure minors are not oversharing personal info. and anyone reaching out to them have good intentions or just can’t message minors. Same meeting with minors there were multiple people being VERY graphic on how they used to do SH (and how they do it) There is a way to report but it was frequent users that join a lot of meets. So it concerns me on how much can we share without it being TO graphic/inappropriate or unnecessary. Overall I like the set up and how you can join in or just listen until you feel ready to share. There are different meets for lgbtq+, anxiety, relationships, varying career/age groups that happen at scheduled times which i thought was a nice feature. Hopefully with time there are more safety features and a stronger community with this app.
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Very much needed app
I used to be afraid of opening up about my personal issues but being able to be anonymous on this app has helped so much and I just love how supportive people are on there.
I do hope that there could be a way to sort of filter who comes into each community. Big example is that there is a community for people who are in their 20-something’s, but there are people under 20 who join it instead of just joining the general community. It’s made me and other people a bit uncomfortable to have younger people join. Maybe doing an age confirmation thing or something? Another risk of not having certain filters is that there are communities such as LGBTQ+ and I worry trolls will enter and be harmful (I’ve already seen trolls filter into the other communities and spew racist/homophobic things).
I do hope that there could be a way to sort of filter who comes into each community. Big example is that there is a community for people who are in their 20-something’s, but there are people under 20 who join it instead of just joining the general community. It’s made me and other people a bit uncomfortable to have younger people join. Maybe doing an age confirmation thing or something? Another risk of not having certain filters is that there are communities such as LGBTQ+ and I worry trolls will enter and be harmful (I’ve already seen trolls filter into the other communities and spew racist/homophobic things).
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Response from developer
Hi there, thanks so much for letting us know about your concern and thanks for the suggestion. We are currently creating more specific groups for people that allow them to join to specific rooms easier. This will allow more people to connect with people who share the same struggles and also we are working on checking members age. Thanks so much for your support!
Good app but could be better
This app has An amazing basis. It is so helpful and therapeutic to people going through a rough time or feeling alone. However the general chat is filled with a lot of kid (<18) and while it’s nice that this chat is 24 hours, the 20 soemthing a chat which is 18+ is only on for four hours and I think that’s bad. The adults would like to share in an age group specific for them because we cannot relate as much to the kids besides give some life advice. It’s a bit uncomfortable being 20+ and sharing in a room of people 10 years younger. I wish you would make the 20 something’s chat 24 hours like the general chat. That would make the app 5 stars.
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Response from developer
Hi there! Thank you so much! We are so happy to know that you enjoy our app. We are currently creating more specific groups for different age groups and making sure that they feel comfortable sharing. New features are about to be release that allow more exclusivity within the group.
Absolutely the best mental health app
This has to be the best mental health app i’ve ever tried. I’ve always been a very nervous speaker and stutter a lot, but once your up and start speaking those feelings just slip away. the 3 minutes have never been too much or too little of time and it’s enough to get my emotions and story out and have people understand me. Everyone is so unbelievably nice and helpful. Even knowing someone’s gone through the same makes me feel so much better, You don’t even have to go up sometimes if you don’t feel like it my first visit i just listened. The chat rooms are fun and lively and helpful, I recently spoke about a problem i was feeling was my fault and everyone in my dm’s were so nice and supportive and told me it wasn’t. It really changed how i viewed things and the people have really helped me through stuff. Id 100% recommend this app to anyone struggling. Rather if you think your problem is small, or if it’s too big, there’s ALWAYS people for you who will support you. Your feelings are valid no matter how you see them. One of my only recommendations for this app would be for maybe other meetings for different times like some for 3 minutes like normal but also longer ones like 5-10 minutes if people really need to explain and get something out. I love how this app keeps everything personal to you and nothing is shared. Thank you to the creators, This app has really changed so much for me. ❤️
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Response from developer
Hi there! Thank you so much for showing your support for our app. We are releasing new features soon! Thank you for your suggestion, we will try to work on giving more time for people to vent. We value your opinion and we appreciate the support! Thanks for the love!
Human
Okay so I rlly do like this app. Basically you get on and you can raise your hand or even just listen and it helps feel like your less alone because randomly someone gets on and is talking abt a eating disorder or there parents or friend dieing and listening to them after feeling so alone. Hearing them feel the same way as you. Is great things I struggle with and I thought I was the only one. I’ve used this app for a few months now I would say there’s a few bugs. Sometimes the meeting js kicks me off which is really irritating but I always recommend to family members friends, my doctors or if I’m on a text now cris line I tell them to recommend this app.
One thing I really wish this app did have was extra meetings running at the same time because when I do get kicked off sometimes the meeting lines are so long
One thing I really wish this app did have was extra meetings running at the same time because when I do get kicked off sometimes the meeting lines are so long
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