Effecto Symptom & Mood Tracker User Reviews

Effecto Symptom & Mood Tracker

MEDICAL SCORE UAB

Lifestyle

Health & Fitness

Reviews Summary

Positive highlights

🔍

This app hasHelps identify triggers and patterns

📈

This app hasProvides detailed insights and correlations

🧠

This app hasAssisted in getting proper ADHD diagnosis

🌞

This app hasImproved mood and reduced symptoms

🧭

This app hasDeveloped better routines and habits

Negative highlights

🐢

This app hasSlow and laggy performance

🔒

This app hasDifficult to cancel subscription

📚

This app hasOverwhelming and complex interface

🚫

This app hasPredatory business practices, no refunds

🤖

This app hasLacks ADHD-friendly features and design

Top reviews

Most RecentHighest RatedLowest Rated

Needs more free features

If the team wants more valuable feedback, they really need to have a free-to-use version of the app outside the free trial. They should paywall only half of the features at most instead of preventing you from using the app altogether. I got kicked out of the app because I exited out of the free trial screen. Most apps would still let you use some features if you opt out of the free trial (even discount the yearly sub by a significant amount without free trial). If the team wants to appeal to people with ADHD, getting subscription models right is important. People with ADHD have a hard time managing subs as it is, and reading that you can’t manage the subscription through the App Store is not a good look. It looks like the devs are taking advantage impulse purchasing behaviors people with ADHD tend to have. Having access to free features is so important.

Show less

anonLAN

2 years ago

Response from developer

Thank you for taking the time to provide feedback on our app. Your comment is important to us and we appreciate your insights. We want you to know that your feedback has been duly noted and will be taken into consideration as we continue to improve our app. We strive to provide the best possible experience for our users and your feedback helps us to do so. If you have any further suggestions or ideas that you would like to share, please do not hesitate to contact us at hello@effecto.app. We are always looking for ways to improve and value your input.

not helpful, impossible to cancel

i decided to try out this app for help with my ADHD. When I realized it wouldn’t be helpful for me due to the features not being ADHD friendly, and not really helping me track anything considering the features are not accessible, I decided to cancel. When I looked for my subscription in my Apple account. It wasn’t there. The website said to go to my iTunes subscriptions, but iTunes doesn’t offer any subscriptions, they only sell media. I paid for it through PayPal, so I ended up canceling my agreement with them on the PayPal site. I’m assuming they’ll contact me when the payment doesn’t go through, but at this point there isn’t anything that would make me resubscribe. The problems with managing my subscription make it look like a scam, and I don’t trust them. If you’re looking for your subscription information, don’t bother. Just cancel the payments with PayPal or whatever method you used. I’ve never written an app review before, good or bad. But this was so aggravating that I decided to write my first one tonight.

Show less

mx william

2 years ago

Response from developer

We are sorry that your time both with the app and the customer support team was unpleasant. Be rest assured that we will do everything in our power to improve both the app and our team. However, we need your feedback and suggestions to make this process faster and more accurate for our users. We would wholeheartedly appreciate you writing to us with your concerns using this email hello@efectio.app

No onboarding?

Downloaded this to trial it and was surprised there was no onboarding. Just a page full of things to track. I was expecting a process to set goals, notifications, etc but this just seems to be a symptom tracker app. What I wanted was insights and reports, analysis to show unknown correlations with tangible changes to make. And … there’s nothing!

Show less

Segat122222

2 years ago

Response from developer

We are sincerely sorry that you were unable to successfully get an onboarding opportunity and that our app was not up to your standards. We wish to improve that so if you have any additional feedback it would be greatly appreciated. you can contact us via this email: hello@effecto.app

Do not waste your money on this tracking app

This is a poorly designed health tracking app. There are not instructions on the app for how to use it. For instance it gives you the option to do testing to track for example how much water you drink, and is supposed to give you alert reminders if you set up times to remind yourself to drink more water, but I set up times for alert reminders and I do not receive any alerts. I just wasted almost $60 for a 1-year subscription to a totally useless app. DO NOT SUBSCRIBE TO THE COMPANY’S SERVICE FOR USE WITH THIS APP… IT IS NOT A USEFUL APP AND YOU WILL END UP WASTING SO MUCH OF YOUR OWN TIME TRYING TO FIGURE OUT HOW THE APP WORKS AND GET NOTHING OUT OF THE EXPERIENCE!

Show less

12Revew

2 years ago

Response from developer

Hello! We're sorry that our app didn't meet your expectations! We would love to hear what features exactly you didn't like about our app, as our team is constantly improving our app based on our customers' feedback. Please contact us at hello@effecto.app so we can stay in touch!

Don’t download - and a way to “unsubscribe”

I wish you could put zero or negative stars. The moment I downloaded the app I realized I had made a mistake everything was an add on, it felt like some sort of bad task manager. Of course I tried to cancel immediately but couldn’t manage and my ADHD kicked in and of course I forgot. That’s until today where I had this PayPal payment from something called “medical score” (if you didn’t think it was a scam before, this super misleading name with the term medical in it should hopefully convince you to stay away).
I couldn’t remember exactly how I had subscribed (yes i did it in the middle of the night when I couldn’t sleep and was watching my phone) but once I figured out that it was actually Effecto, I was surprised to see the payment was on PayPal and not on the App Store like my other subscriptions. I tried to find a way to unsubscribe online but couldn’t. The Only thing you will find in their FAQ is to go to to the iTunes account settings to turn off auto renew. But since it’s not a subscription it’s actually not true.
So eventually I went to PayPal, realized it was a preapproved payment there. So if you scroll down when you are on the charge to “report a problem” you can actually then click on “manage automatic payments” and cancel it. I’m so annoyed at myself that they were able to charge me a second time before i figured it out. As other people say, this app preys on people that have difficulty focusing. Don’t download.

Show less

analondon2916374

2 years ago

Response from developer

Hello, Thank you for your review. Our customers satisfaction is a priority to us and feedback such as yours, helps us improve our App. We have made sure it reaches our product team to work towards improvements. Since we don't have a way to reach out to you directly, would you please be so kind and reach out to our customer support specialists at hello@effecto.app? Best regards, Effecto Team

Too time and thought-consuming, very distracting

I don’t understand how checking in with an app, trying to write down every drink, bite, breath, mood, med, etc is helpful-maybe overall, but I regret this purchase (which I tried to get refunded, but unfortunately forgot about trial and forgot to cancel). It’s annoying and quite distracting, especially since the screen is way cluttered. I even didn’t check off most of the “check-up” points (meds, nutrition, etc), but they’re still on my home screen . I apparently have to take a freaking tutorial to figure that out. Not worth my time or my wasted $60.

Show less

PERRY1

2 years ago

Response from developer

Hello, Perry! Thanks for taking the time to share your review! The Effecto Team is eager to improve the app, and we promise your feedback is noted! In case you have any more valuable details to share, please drop us an email at hello@effecto.app 🙏🏼

Total Rip Off

This is nothing more than a glorified habit tracker which does very little and is glitchy. Once they have your money, you are on your own. No refunds. Buyer beware.
Wish I had read all the reviews but I sucked into the quiz (and they didn’t tell me what kind of ADHD I had anyway).
My new mission is now to stop them from preying on people so this will be fun.
Can’t wait for the copy paste response with the customer service email. They already refused to refund the purchase once I figured out that the ad was completely misleading.

Show less

Christine Alston :)

2 years ago

Not at all what it claims to be

I signed up based on an ad that said nothing about it being a mood tracker. I was supposed to get a personalized report and plan and got nothing. They say they offer a free assessment with a doctor, but they have no dates available and it turns out it’s just an “onboarding call” which I imagine is a sales pitch. I should have been suspicious when they didn’t offer a free trial. I will not be paying for this.

Show less

SJ grrl

2 years ago

Terrible for ADHD

Horrible interface for ADHD. The second I looked at it my heart started to sink. It’s like pages and pages of manual-input homework. I regretted it immediately and wish I could get a refund, but they don’t do refunds. I have access to it for 30 more days but I know I won’t touch it, lol.

Niadra

2 years ago

Great sales and marketing

After you are oversold during the signup process which is more like playing a slot machine by pressing you to spend more money on features before you have a chance to use the app. You are bombarded with to good to be true options and extra features during the signup process with the promise of an on-boarding appointment which is impossible to book because there are no time slots available ever! Once you open the app you find it’s really nothing more that a glorified notepad and calendar! Don’t waste your money, use notes and calendar which has a reminder feature included for free… all they are doing is collecting your health data and selling it on the backside! Total nonsense!!!! Don’t give them your data!!!!!

Show less

Exchange12345

2 years ago

Response from developer

We are extremely sorry to have let you down. Customer satisfaction is a priority to us, and we are extremely sad that we could not manage to do that. Your feedback is extremely valuable to us, and we will make sure that we improve because of it. We have made efforts to add new onboarding slots available, and I am happy to say that there are plenty of free new slots available, if you decide to schedule. I also want to assure you that our main priority will always be to help people make healthy decisions over making large profits - we consider this unethical and will never breach the trust of our users.