Charged me without my knowledge
Response from developer
We apologize for any confusion regarding the subscription charges. Effecto’s weekly subscription option renews automatically unless canceled, and we’re actively working to make these details clearer within the app. For further assistance, please reach out to help@effecto.app with your account email and order number, and we’ll look into your case. Sincerely, Team Effecto
Questionable ethics
Considering the target customers are people with ADHD, a subset of people with a known predisposition to impulsivity, I question the company’s ethics in their use of aforementioned marketing strategy.
Response from developer
Thank you for sharing this thoughtful feedback. We understand your concerns about the countdown timer and its potential impact, especially for users managing ADHD. Our goal is to provide tools that genuinely support users' needs, and we’re continuously evaluating our marketing approaches to ensure they align with our values and serve the community responsibly. Your input is valuable as we work to improve. If you have any more questions, please reach out to us at help@effecto.app. Sincerely, Team Effecto
Avoid rip off!
Response from developer
We’re sorry to hear that you feel this way. Effecto aims to be clear about our subscription options and charges, and we’re constantly working to improve transparency for all users. If you have specific concerns regarding your subscription, please reach out to help@effecto.app with your account email and order number so we can assist you further. Sincerely, Team Effecto
Cancel subscription??
Response from developer
Sorry for the confusion you’re experiencing with your subscription. It sounds like there may be an issue with how the cancellation was processed. If your subscription was purchased directly from us, please reach out to help@effecto.app with your account email and, if possible, your order number, and we’ll work to resolve this for you as soon as possible. Sincerely, Team Effecto
Misleading, predatory scam
Response from developer
We're sorry to hear about your frustration with Effecto. We aim to provide clarity in all subscription processes and are working to improve transparency to avoid situations like this. Please reach out to help@effecto.app with your account email and order number, and we’ll do our best to assist you. Sincerely, Team Effecto
Scam. You think you cancelled but they will still charge you. They purposely hide the fact.
Response from developer
We’re sorry to hear about your experience with canceling the subscription. If the subscription was purchased directly through our website, it can’t be canceled through the app. Instead, you can manage it by contacting our support team at hello@effecto.app. If you purchased it through the Apple App Store, you’ll need to cancel it directly via your Apple account. We’re here to help resolve this, so please reach out with any questions. Sincerely, Team Effecto
Terrible service and continue taking your money!
Response from developer
We're sorry to hear about your experience and any inconvenience caused with the onboarding service and billing. We’re committed to helping address your concerns directly. Please reach out to our support team at help@effecto.app, including your account email and order number, so we can review your case and explore possible solutions. We’re actively working to improve our processes and appreciate your feedback. Sincerely, Team Effecto
Designed to trick people with ADHD
Response from developer
We’re sorry to hear you feel this way. Effecto aims to provide clear information about subscriptions during checkout, in our welcome email, and in the terms. For users who purchased directly from us, you can easily cancel by contacting hello@effecto.app, while Apple App Store subscriptions need to be managed through your Apple account. Your feedback on making this process clearer is valuable, and we’re working on ways to improve the experience for everyone. Sincerely, Team Effecto
SCAM ALERT
Response from developer
We apologize for the inconvenience you've experienced with Effecto. It’s essential to us that cancellations are processed correctly, and we’re actively working to improve this process. If your subscription was canceled via the App Store, please double-check that you don’t also have a direct subscription with us. For further assistance, please email help@effecto.app with your account email and order number, and we’ll look into resolving this for you. Sincerely, Team Effecto
Unhelpful and a scam
Response from developer
We’re sorry that Effecto didn’t meet your expectations and understand your frustration about the subscription process. Our subscription terms, including renewal intervals, are displayed at checkout, in the welcome email, and in our terms, but we’re working to make this even clearer. If you still need assistance with your subscription, please email help@effecto.app with your account email and order number, and we’ll do our best to help resolve this. Sincerely, Team Effecto