Leave a Review Pit Boss Grills
Pleasantly surprised
After all the scathing criticism of this app, i planned to not use it with my second PitBoss Smoker Grill as my first didn’t even offer connectivity. However, when setting up my new 850 Pro Series, I figured what the heck, I’ll at least give it a shot.
Low and behold, it’s working perfectly. I simply followed the instructions and connected it on the first try. It worked flawlessly through the initial burn off, then seasoning and first grilling.
Then today, plugged in, connected and used it to smoke some perfect Ribs!
Only two days, but I’m seeing no issues at all with the app. (The other pitboss recipe app… eh,).
Regardless, these smokers are awesome with or without the app, the fact that the app is working perfectly for me is just icing on the cake!Show lessTwik11
Update to 1.2.2
When I first got the app I must have tried around 20 times to download the grill update. Finally called the customer service line and a very nice lady told me they were actively working on fix with the app. Checked back on the App Store daily and followed her guidance to uninstall and reinstall everything. I had success the very minute I did this. Now I can utilize the app control. Bear in mind that the entire time the app wasn’t working the grill ran just fine. In fact of the pellet grills I’ve previously owned (2-Traeger, Louisiana, Green Mt) this 1150 Pro Series operates better than all it’s predecessors. Definitely cooks hotter when I want it to. First time I’ve gotten great searing from any pellet grill on my ribeye steaks. And the hot smoke for my brisket was perfect. Only leaving the 4 stars due to the initial issues with the app. Grill itself so far I’d give 5 stars to after the 1 week I’ve had it.Show lessBlwack
Pit boss grill app
I have been very happy with my PitBoss grill…..but I had to swap out PID unit which would be different from what I had it set for originally……but I swapped to the new unit and tried it out with using just the controller and it worked great……but then I tried the app to set it up……there are no instructions anywhere…..the app would not let me update the existing grill to connect……then I tried to add a grill…….it wouldn’t connect……I deleted the new grill since it didn’t work…..the existing grill won’t let me edit but will connect but when you go in to connect the grill picture is flashing and to connect you have to time the connect input button with the silly flashing…..once you get in it works I think……afraid to use this junk app so it doesn’t mess up my controller……I will say that it worked fine with the original controller and setup……if I could delete the grill I have and start fresh I’m sure it would work great but I cannot delet the current grill!!!!! Frustrating!Show lessWI645
Better than Expected
Reading the reviews, I was crossing my fingers that it’d even pair with my smoker. To my surprise, no issues at all. Maybe people have weaker wifi signals than they realize? The app doesn’t have all the features found on the control board, but has everything you need—and it does those things well.
My suggestions would be to standardize the intervals of the hash marks on the y axis of the temperature graph to something like 25 or 50 degrees—it currently auto-scales, making it hard to approximate the temp because they are such odd intervals (eg your trend line may fall between something like 117F and 183F hash marks). It would also be cool to be able to tap on the graphed line to tell you the temp and time for the data point you tapped.Show lessMr Gerb1k
Keeps Getting Worse (Updated 12/23)
It started out bad, but every update it’s gotten worse. Not sure how that is even possible. Since the last update I can no longer connect via bluetooth or wifi making the app completely useless. (I’m wishing I gone with the big named competitor.) The bluetooth connection cycles in and out, wifi says it connects but the open the control you grill and its gone. Very disappointed considering I bought this only 4 months ago. I did the uninstall/ reinstall thing it was no help. I even deleted my account and setup a new one, no help at all.
UPDATE: From 1 star to 3 stars.
Much better than before. Still has a couple issues. Setting the food temp goal does not stay set. It frequently asks if I am done cooking.Show lessKulwick
App and Ads
The app is so-so, it’s sluggish and buggy; for the most part I can see what I need to and control what I need to.
I spent $800 on my grill with the app being an added benefit. I did not however realize that my $800 purchase also included advertisements front and center when I open the app. I paid for this functionality, it does not give you license to advertise to me, track me, or sell my information (if doing so). The notion of the grill being cloud connected is weird too. Many companies, when a change of leadership occurs, seem to think they can completely change the agreement and the way things operate in our own homes, with something WE spent good money on. Whats to say this won’t happen here. I want local access and control on my own network and no ads. Everything else is fluff and instills no confidence.Show lessHdbwbaiii$!27819
Completely Unreliable
This is the first negative review I’ve ever written. If I’m unhappy with a place or product, I normally keep my opinion to myself so that I don’t harm someone’s business.
This app is so bad that I can’t keep it to myself. I own an Austin XL, a Laredo 1000 Platinum, and a 1600 Pro Series. I love the Pit Boss brand and the food that comes out of them. Unfortunately, the app is not as good as the smoker. Every page in the app is preceded by an error warning. Sometimes the tab loads after the warning, and sometimes it doesn’t. I regularly have to remove my smokers and then re add them for them to show up, and then minutes later an error occurs and I can’t control them through the app again. It’s Thanksgiving and I’m running all three smokers. I have to keep coming outside to ensure they are running the right temps as opposed to being able to work on other dishes.
The Austin XL doesn’t have Bluetooth, so I can’t complain about that one. The others were desirable to me because of the Bluetooth. The 1600 cost a grand and the Laredo was $500. The apps should work when you charge that much. It has been several years that I have been trying and failing to use the apps. You’ve had enough time to work out the bugs. Please fix this!Show lessDream Home Designs, LLC
Love the grill, hate the App
This grill is awesome, however the app is so flawed, it should be embarrassed.
Everything about this grill/smoker is fantastic, but in all seriousness, the app is ridiculous. From getting two alerts for the same thing, alerts while on the app saying the smoker has turned off, when it hasn’t, to not being able to set temps in incriminates of 5, is absolutely amateurish. If I couldn’t set my probes to my desired temp, and it actually read to temp, I would have returned this thing immediately. However, I know that software issues is way easier to fix than hardware, which I know isn’t the problem, but with that being said, it appears the last 4 or so updates had to do with these kinda of fixes, but it obviously didn’t take.
PitBoss! Fix your app. Don’t turn customers away from your product because of reviews for app issues. Your smoker is great, just fix this software issue!Show lessI'm a weiner
Needs to be more user friendly!!!!
The app works ok for setting temps and monitoring your cool, but the notifications are lacking. It’s too easy to miss a notification that your grill is up to temp, your meat probe is at its set point, etc. There needs to be a way to customize the notifications. Being able to choose a unique sound and making the notifications time sensitive would be a huge improvement. As it stands, apple does not allow the settings for sounds and such to be changed for third party apps in your he native settings. I’m here need to be changed in the settings for the app, itself. Put boss does not have any sort of implementation for this. I doubt pit boss will read this, let alone make any changes to remedy this, but hopefully others can see what they are downloading, before clicking that install button.Show lessL-Con
Works well. Needs better graph analytics.
My grill connects to both Wi-Fi and Bluetooth. No problems there. I am lucky in the fact that my router is only 15’ away from the grill, so that might explain my relative success compared to others. I can control my grill from the app if needed, other than starting the grill or priming the auger. (Both probably due to safety reasons, however the prime function would be nice to do from my phone, not gonna or lie)
My main complaint is the heat graph available during your cooks is kinda funky, and temperature lines don’t seam to line up very well. I wish there was an ability to zoom in and out of time periods, and more accurate heat axis values. Other than that can’t really complain. For a box store brand and price point, not a bad smoker or appShow lessCharliedayman
