Leave a Review Pit Boss Grills
Not a good app
Changed to the Pitboss app because I had to. This app is terrible. I can stand right next to my smoker and cannot get the app to connect to the smoker via Bluetooth, however, the Home Screen indicates that I am connected. I have been able a few times to get it connected, but as soon as I move more than 10 feet away it drops the connection. This is unsatisfactory. What’s even worse is I can’t get the app to connect to wifi. It just won’t connect. When trying to set up wifi connection, I get a message saying it can’t connect to Bluetooth, not “can’t connect to wifi” but bluetooth. Now, I’m not a genius with this, but this app is supposed to be able to go between the two. Can’t do that if it can’t connect or stay connected to either. Basically, it’s a useless app, it provides no value other than me getting exercise going outside to check on the temp. I’d rather just have stayed with the SMOKEIT app.Show lessRachelBagel
PIT BOSS FIRST CLASS ACT
Pit Boss does it again and continues to put their customer care top priority while coming out with a new amazing app! I’ve never seen it, or have been apart of a company that consistently considers their customers when designing an app that makes it possible to control our grills straight from our finger tips! Let’s talk about convenience and incredible control straight from our phone ,being able to not just set our temperatures but also use outstanding recipes to have the best tasting meat coming off our grills straight from our backyards. I can’t begin to say how easy and efficient this app is, but it’s also so easy to use, even if your not tech savvy! So let’s all stand up and say, Thanks to Pit Boss for making it so easy to cook some of our favorite meats from whenever we are weather we are home or not! Thanks Pit Boss! We appreciate you!Show lessPit Boss First Class
What is this?
Sorry to be a jerk, but this app really stinks compared to the original Smokey app. I detest comments berating the developers, but next time you should pay someone to write your app. All of your slide panels ask me to enter some data, but then completely blocks the field. I can’t see what I am typing. You force me to update the grill, but I can’t see half of the progress because half is below the bottom of the screen. The main grill screen is like absolute basic fields showing data crammed together. Not everyone has the iPhone Mega Max. I realize it’s much cheaper to throw some basic fields on a screen and let your customers test for you, but this is ridiculous. Silly me trying to grill a shoulder without pre-flight testing to make sure the app was still available and working. Sigh. I’m sure I would be ok with it, if I had never used the previous app. Epic fail for this one.Show lessTynin
Don’t fix and replace an app that wasn’t broken!
The previous app, Smoke It, was fairly utilitarian but it was reliable and easy to use. The Pit Boss app that replaced it is neither of those. Connection via wifi and/or Bluetooth is extremely bad and inconsistent. I loaded the app today and was connected via wifi and Bluetooth. Everything seemed to be working ok. I do some things around the house and check the app again, it shows that I’m connected and it shows the temperature… but it’s about 10 degrees off. I try to reload the app and it sits there and never loads up.
The old Smoke It app wasn’t the best looking, but it always was reliable. This thing doesn’t even seem like it connects half the time, it says my grill is off when it’s on, etc etc. There’s really no point to the app if you can’t keep track of your grill’s temp or the temp of the meat. I’ll probably try it one more time but will call it a bust if I can’t get it to work. The worst part is that I can’t even go back to the old app. I hope the developers fix this, but I might have to go a different route.Show lessComfyinthesky
Missing features, and no sound for notifications!
I’ve been using the Smoke IT app for A long time, with no issues. Recently the app started directing me to downloads use this app. First impression was meh. After an update it got a little better, with the visual indicators on the auger, fan, igniter, etc. it seems to work “ok”, but one thing that has not been remedied, is notifications. I get a notification when the grill and smokers are up to temp, and when the meat probes reach their set points, BUT it’s only a visual notification. No sounds. I have my volume turned all of the way up, and sounds turned on in my notification settings. This is extremely aggravating, because it causes me to be constantly having to check my phone screen, to see the status. I’ll be continuing to use the SmokeIT app, until Pitboss figures out how to come up with a useful app on their own.Show lessL-Con
Where is the history?
Where is the temperature history? This was very useful to track brisket stall. After the firmware update the old app won’t connect? At all? Your management and/or dev team spent so much time incorporating recipes, dealer info, supplies and what not that they forgot to make an app that is useful while smoking. What the heck, you all? An app that reliably gives us control, and past and present data is all we need.Show lessHdbwbaiii$!27819
Poor app design seizes audio
Beyond all the other problems people noted and the inability to go back to the old better app this one won’t let you listen to other audio on your device while it is running.
Upon focus it stops all other running audio including what your AirPlay to other devices.
What does it need to absolutely control your audio?
Until they fix this is is a one star from me. Makes me not want to even use my smoker with the app.Show lessdatagen
Are we ever going to get the graph back?
Being able to watch a cook over the course of 16-18hrs and see the progression is imperative to a good cook. There are some of us out here who aren’t just burning burgers on this thing. Going to sleep at night and having the peace of mind that when I wake up in the morning, knowing I can look at my graph and see what happened overnight is the whole reason I bought this can. I’m glad I havent gotten rid of the REAL pit! Bring the graphs back!!!Show lessjchretien
App DOES NOT work 95% of the time.
When the app is working it does exactly what it needs to do. The old SMOKE IT app have more detailed information as far as what the grill was doing.
This app has not worked for me at all! The app will not connect to the grill. The grill is connected to my Wi-Fi network, however the grill could not be connected to any device via Bluetooth or Wi-Fi.
This is the same thing that happened to the old SMOKE IT app.
The grill is awesome, the app is terrible. I would probably have gone with a different grill if i would have known the app issues.
I highly recommend investing in a separate Wi-Fi temp probe to monitor your long cooking sessions. The only problem with that is it does not allow you to control the grill.
Of the app worked 50% of the time, i would give it 3 ⭐️⭐️⭐️.
For now ⭐️!Show lessRawdaddy00!
Connection Issues
The new version of this app has big communication and connectivity problems. I have both Wi-Fi and Bluetooth enabled. What I found is if you open the app and you’re out of range of Bluetooth the Wi-Fi doesn’t work till you come back and connect to Bluetooth then you can walk out of Bluetooth range. The app disconnected many times on its own. The app also takes long to bring up data, and very often is out of sync with the grill. The app also kept forgetting my settings for meat probe number two. I had to keep saving it because every once in a while it would disappear..Show lessDissatisfied850
