Thank you for this!!
I try to be thoughtful in decreasing the use of plastic, but it is so so hard. It seems like everything has some form plastic attached to it. I am trying so hard to cut back & paying more for items that have used recycled plastic.
Thank you for doing the hard work of helping me to make this planet of ours survive.
Thank you for doing the hard work of helping me to make this planet of ours survive.
Show less
I feel GREAT!
I’ve only had one pick up from Ridwell but I feel great about it! In 2 weeks I was able to save 6 pounds of recyclables on the Plastics program. The City of Olympia has such minimal recycling and I hated throwing out all the plastic #1 PET/PETE clam shells. We now have the smallest garbage can and feel better about recycling the plastics. Yay for Ridwell!
Show less
The only place to recycle plastic film
I’ve been using Ridwell for less than a year, but have had a good experience. Always on time, clear instructions on each pickup, and new featured pickups of hard to recycle items each time. They are efficient as you must opted in each time, the recycled items are put to good use, like making Trex building material from the plastic or pouches from the blue jeans.
Show less
Great Concept, Execution Needs Work
I love the idea and have been a customer for about a year now. Recycling and reusing items is important to me and I love that there’s a company out there trying to get it done!
Just a few issues with the execution though. A few times I have had my pick ups missed or partially missed (yes, they took some of my bags and forgot to take others), no replacement bags left, charged for a month when my membership was paused while I was away, and then today they actually messaged me about my items being wet when they picked them up!!!! What!!!??? First of all it was raining all day on my pick up day. Secondly, how do I leave items outside and accessible for pick up on a day when it is raining without them getting wet??? Thirdly, the bin for items is barely big enough to fit one bag let alone multiple bags of items so again, how am I supposed to ensure that they are dry if they don’t go in the bin??? If you want items dry and accessible then provide bigger bins that allow for this!!!
Love the concept, but the little oversights and bad customer service are making me reconsider.
Just a few issues with the execution though. A few times I have had my pick ups missed or partially missed (yes, they took some of my bags and forgot to take others), no replacement bags left, charged for a month when my membership was paused while I was away, and then today they actually messaged me about my items being wet when they picked them up!!!! What!!!??? First of all it was raining all day on my pick up day. Secondly, how do I leave items outside and accessible for pick up on a day when it is raining without them getting wet??? Thirdly, the bin for items is barely big enough to fit one bag let alone multiple bags of items so again, how am I supposed to ensure that they are dry if they don’t go in the bin??? If you want items dry and accessible then provide bigger bins that allow for this!!!
Love the concept, but the little oversights and bad customer service are making me reconsider.
Show less
Response from developer
Thank you so much for your feedback - we are so sorry this happened! If you could send us an email at help@ridwell.com we would love to look into this and make it right for you.
I love Ridwell!
I love Ridwell’s service and their mission to reduce waste and improve reuse and recycling of products. We now pay less for garbage as we only need a small bin, offsetting the cost of membership. I love the new “swap” option for special items. My only critique is that you “opt in” for pick up each week rather than “opt out” if you don’t want it. Occasionally I forget to go to the app and opt in, then I miss the service I’ve paid to receive and have to wait another two weeks for the next pick-up. Otherwise, I think this is a great service and I’ve had excellent experiences with their customer support team.
Show less
Scam
I’ve had the service for over a month now and no one has come to pick up my recycle. First month it was because they didn’t have a driver to do it and second month the person actually said they couldn’t find my recycle. They found my house to put the bin out but somehow they missed the large Orange bag on my front steps full of styrofoam. So I’ve missed out in two more opportunities to fill that orange bag with styrofoam. And my favorite is that they don’t answer your texts. I’ve emailed and texted and no one responds. I feel so duped by this company and I want my money back AFTER you pick up my recycling!
Show less
Response from developer
We are so sorry to hear about this experience - it's definitely not the standard we hold ourselves to and would love to ensure we make this right for you. Please reach out to us at help@ridwell.com and we will make sure we get you taken care of as soon as possible!
Easy to make an impact!
We really like having the ability to recycle so many things thru Ridwell that you would usually just throw away. It’s helps me declutter and not feel bad about getting rid of things. So many things can be recycled, it’s amazing!
Amazing idea + perfect customer service
I’m originally from a smaller town in Alabama and now live in Portland, Oregon. There were absolutely zero recycling services where I lived—including very basic ones typically provided by a city. There weren’t any third party companies or organizations that I could pay to come and pick up our recycling. So, I’m simply amazed by Ridwell and the impact that it’s having on our community and planet! I get so excited to fill up my bags and save waste from getting into our landfills. It’s reasonably priced and has EXCELLENT customer service. I had a question about my first box, and they answered my text within minutes. I highly recommend this service to everyone!
Show less
Helps me declutter! Fantastic!
Ridwell helps remind me to review items that we don't use or don't need anymore -- there are SO many times I have saved something hoping to find another use for it - then it just takes up space! Ridwell has helped us reduce our waste that goes to landfills AND help local businesses in reusing materials!!! SO awesome! I hoghly recommend Ridwell!
Show less
Doing our part
An easy way to do your part to help reduce waste. I love the categories they offer, but just wish there were consistent offerings of Multilayer plastic bags. It’s motivating and I was able to reduce my garbage pickup to monthly because there’s basically nothing in it!
