I have to log in to the app again every time I want to use the device? Why would I need to login at all?
Developer Response
Hi there! Thank you for sharing this feedback with us. We share your frustration - we're working on the fix right now, and we hope it will be fixed with the new version very soon.
Once again, thank you for pointing it out, and if you have any additional feedback, don't hesitate to drop us an email at hello@pulsetto.tech.
Warm regards,
Pulsetto TeamEchoing what others have said here—the device is great, but the app desperately needs help. It rarely ever connects to the device on the first try, which gets old in a hurry. The lack of a Back button also means you have to force quit the app in order to change modes, which is made even more of a hassle because then you have to log in again (why do I have to log in at all??). More freedom to choose how long to use it would also be nice—if there’s an upper safe limit, fine, but the options are so limited now.
It seems no one tested the app from the POV of an actual user, so they never saw what a hassle it is to use. Ironic for a device meant to help alleviate stress.
Developer Response
Hi Maeve. Thank you for taking the time to share your feedback about the user experience - we're constantly looking for ways to improve the experience, and it helps us tremendously to do just that. Please be assured that this feedback has been forwarded to the right team and it will be addressed accordingly.
Also, if you have any additional feedback to share, feel free to contact us via email at hello@pulsetto.techLike other reviewers already mentioned it, the device is great and makes a difference in my and my wife’s health.
However, the app need more functions. A “back” button after selecting a mode would be great, in case you changed your mind or tapped it by accident.
Also, more programs or variations would be good.
Developer Response
Hi there! Thank you for bringing this feedback to our attention - we genuinely appreciate it. I will make sure to bring the "back button" feedback to the development team. If you'll have any other suggestions or feedback, feel free to send us an email at hello@pulsetto.tech.
Once again, thank you!It is unreasonable to ask users to log in every time they use the device. I already paid for the device. Why do I need to authenticate every time I use it?
Developer Response
Hi TJ,
Thank you for taking the time to share this feedback with us - it is beneficial for us in order to improve the user experience. I would like to assure you that we are taking this feedback seriously and it will reach the right team.
If you have any further suggestions or feedback, please drop us an email at hello@pulsetto.tech. Thank you!I'm extremely impressed with Pulsetto's power; it has made a noticeable difference for me. The energy burnout program is nothing short of amazing.
Developer Response
Hey Denildo!
Thank you for sharing your experience with us - we're always happy to see our customers experience positive life changes. :)
If you ever need any assistance, feel free to drop us an email at hello@pulsetto.tech.
Warm regards,
Pulsetto TeamThe app is very primitive. It doesn’t have specifics on the hz applied, it doesn’t allow to modify duration of a routine. Plus, it does tack improvements if any on the vagus nerve stimulation.
No improvements or updates in months.
I fear they will run out of stock of pulsettos and stop supporting the app making the device useless as it can’t be operated without the app
PreciseAndComplete
Queen Maeve
DreandMel
TJ Byun
Denildo!!
Serave84
