Hi Great app so far. Can you explain the different pricing levels and the amount of minutes they come with each.
I read a few reviews saying that the free trial wasn’t a free trial, it actually was. I was able to transcribe a 2.5 hr audio recording i uploaded in less than 15 minutes. It wasn’t 100% accurate, but it gave me the frame work to make edits on my own with minimal effort. It’s 100% worth trying. I paid nothing for these features.
Developer Response
Enjoy~The app worked fine for the first few minutes. Then it was 10-15 minutes behind.
It doesn’t translate Spanish or English well. Luckily i know sone spanish some i dont look stupid using these translations for projects. Highly disappointed! Gave it 2 stars because the app works well….. just translates into gibberish. So that makes it useless!
Developer Response
Thank you so much for your positive feedback regarding the smooth experience of our application. Our company specializes in translation services, and we take pride in offering the industry's best translation engine. If you ever encounter any dissatisfaction with our translations, please feel free to reach out to us at any time.
We value your feedback and are committed to providing you with the best possible translation experience. Our dedicated team is always ready to listen to your concerns and address any issues promptly. Your satisfaction is our top priority.
Thank you for choosing our application.Look I ain’t here to smack on this app. It is a good app. Honestly compared to other transcribing apps this is the best one and that is saying something after literal hours of testing out different ones, HOWEVER, do not think you are getting this for free. Like I literally searched for HOURS looking for a free transcribing app that could take my videos and files and transcribe them. NONE could do it FOR FREE. There is NO free trail, there is NO refund, there is NO money back. I tried, I looked, I searched. I had to buy the 5.99/week pack because I couldn’t get the free trial and I ain’t getting my money back. THIS AINT A FREE APP. It is good, BUT NOT FREE.
Developer Response
Thank you for your feedback and for acknowledging the app's quality. We understand your frustration regarding the lack of a free option or refund policy.
We strive to provide a valuable service and invest resources in developing and maintaining the app. As a result, we offer different pricing plans to cover the costs associated with transcribing videos and files accurately and efficiently. We apologize if this was not clearly communicated.
We appreciate your efforts in researching various transcribing apps and understand that finding a free option can be challenging. While our app may not be free, we aim to deliver the best transcription experience possible.
If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We're here to assist you.The app is phenomenal and I’d love to subscribe for a longer period of time.
Is there an option to pay a slightly discounted monthly or even annually subscription fee instead of weekly? $3 per week adds up quickly.
Developer Response
Thank you for your kind words and for considering a longer subscription to our app! We are glad to hear that you are enjoying the app and find it to be phenomenal. We understand that the weekly subscription fee can add up quickly, and we appreciate your feedback on introducing a monthly or even annually subscription option.
We already have yearly plan which you can find it on your phone.
Thank you again for using our app and for your support!This app is amazing when you have a lot of meetings! Hands down would recommend to everyone.
Developer Response
Thank you for your recommendation and for sharing your positive experience with our app! We're thrilled to hear that our app has been amazing for managing your meetings and we hope it continues to serve you well. If you have any suggestions or feedback for us, please feel free to let us know. Thanks again for using our app and for your support!It’s a simple fun app that helps jot down ideas and simply record them and have them transcribed instantly as you speak. Really fun and handy
Developer Response
Thank you for sharing your positive experience with our app! Our team worked hard to make sure that our app is not only helpful but also fun and easy to use. We're delighted to hear that you find it handy for jotting down and transcribing your ideas. If you have any suggestions or feedback for us, please feel free to let us know. Thanks again for using our app and for your support!It saved me hours of work!! Great app
Developer Response
Thank you for your positive feedback! We're thrilled to hear that our app has helped save you hours of work. Our team is dedicated to providing an efficient and helpful tool for our users, and we're glad to see that it's delivering on that promise. If you have any suggestions or feedback for us, please feel free to let us know. Thanks again for using our app!I tried the app. While it does work well, it is not an app I feel I will use enough to justify the cost. My concern is how to cancel without incurring a charge.
Developer Response
Thank you for trying our app and we appreciate your feedback. We are sorry to hear that you do not feel that the app is worth the cost for you. We understand that our app may not be for everyone, but we appreciate you giving it a try.
If you would like to cancel your subscription without incurring a charge, you can easily do so within the app or through your app store account settings. To cancel within the app, go to the settings section and select "Cancel Subscription." To cancel through your app store account settings, go to your account, select "Subscriptions," and then select our app and cancel the subscription.
Please note that if you cancel your subscription before the end of the free trial period, you will not be charged.
If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to help.
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