ASICS Runkeeper User Reviews

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  • Great Run Tracking App

    I have racked up nearly 200 runs and almost 1,000 Miles over the last 2 years on Asics Run Keeper and it is a really great app that I would recommend to anyone. It is very accurate; it allows you to listen to your music while tracking; and it has voice reminders that you can set to your preferred setting that are very helpful. It also lets you manually enter your shoe by brand and model and keeps track of how many miles you've run in them while giving you alerts when it's time for a new pair.

    I have been using the free version and have never purchased anything from it and I am more than satisfied. Not over the top on pushing you to buy subscriptions either which is nice.

    Asics has never reached out to me or compensated me for any of this review. It is completely honest from someone who considers themself an avid runner. This is a great run tracking app that is designed well and very functional for a "phone runner".
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  • Paid for Pro, Got worse

    I was using free for the past two years and decided 2020 was a good year to try the pro version. This month it’s failed twice. First on May 17th my app states No GPS Data Available. But on the computer I can see it. Then last week, May 24th my run doesn’t show up in the feed. When I check Compare Runs, there it is, but incomplete tracking as I made a full circle, start and finish the same spot. Never had problems with the free version. So now it’s been three weeks and whoever was “working” on my stats is gone after deleting every run prior to March of this year. That’s two years of runs and cycling. Gone. And I ran my fourth fastest mile today, but RunKeeper tells me I’m 8 minutes off my fastest run. Why? Because today there are three runs of 0 miles, 0 minutes listed for this month. My advice, keep your money and don’t bother with this crap app.
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  • Enjoyable to Dreadful

    I’m not new to fitness but I am new to running, so this app was really great for me initially! I loved how much it motivated me and provided enough recovery between intervals. I couldn’t wait for the next day to run again. But it got dreadful quick. Not that the app is bad, it’s still good.... I just wish I could tailor my training programs to accommodate my health conditions. Not only am I new to running, but also have asthma and a heart arrhythmia. Immediately jumping to 30 seconds to catch my breathe is not sufficient to go back into 90 seconds of running. It would be great to have options that provided appropriate rest:run times that matched these guidelines for the special population.
    It’s even worse feeling bad about yourself for not jumping right into the run because of still trying to catch my breath with my heart rate pushing 200bpm. I just wish that this app provided a little more flexibility within training programs, being mindful of those with health conditions who are trying to work through them.
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  • Using it since 2013...

    This does a good job of mapping and providing useful feedback even in the free version. I appreciated in the past the global runs and little challenges and the community building early on when I was running the Boston Marathon in 2014 and got to visit their office!

    When I’ve been able to afford it and been training for something I’ve found it worth upgrading to the paid Go subscription and in general, when i can afford it, I’ve liked supporting this Boston based company. Not sure about all the ASICS integrations, I’ve not been training so much since that happened, but we’ll see. So far the customer service has been helpful, like reversing my recent renewal which didn’t give any notice and which I wasn’t able to afford at this time. Appreciated the understanding — that kind of customer treatment keeps you around and coming back when you can.
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  • Love it !

    Love this app I’ve tried so many running apps before and they either froze when I opened other apps for example pandora/Spotify or Snapchat. Also they were too much , for example they either have too much information or had extra options and honestly all I wanted was to keep track of my runs/pace/time/miles/and my running tracks so basically the simple things and I found it with this ! So if your looking for a simple running app I definitely recommend this one. This app also has other options if you wish to apply them but it doesn’t force it which is good. Also you can modify your entry at the end of a run for example how you felt during the run , you can add a description and even post a picture. So yeah love this app! If that wasn’t enough it also let’s you know when you beat your time or beat the amount of miles you’ve ran before.
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  • Data farming with a running feature

    Because of corona I have to run outside. I got this app to track my miles and I hate it. When your running for time you need the app to move as smoothly as possible. This kept giving me pop ups nagging me to upgrade that I had to swipe away between strides. It’s counter intuitive in design and the first time I tried it didn’t log my run at all. My next run I finished and tried to stop my clock so I could record my time. I tired to bring up the app and it went to the camera. This happened three times. I got my wife to make sure I wasn’t insane or dying of heat stroke. She said you probably have to take a photo to end the run. So I took a picture of my middle finger and sure enough the app started working again! Then I got a pop up saying the app would like to access ALL my photos!!! what do you suppose this company is doing with your photos?! Who are they selling all that data to? That’s at best. At worst they are collecting your nudes for their own voyeuristic delight. How long before a disgruntled employee puts all those purloined photos online or a hacker gets hold of them. And all I wanted was a glorified pedometer. Just ridiculous.
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  • Disappointed

    So I used this app several years ago, back when I was actively running. I had a heart issue that put a halt to that, but now I’m able to start running again. I downloaded Runkeeper yesterday thinking it would be the same great app, but there’s been a lot of changes. Initially I thought the app just became a bit slicker, which is fine. But now I see you have to have a subscription for any training plan. Those used to be free, or at least some of them were. So then I thought the 5k training plan was the only free one, which I was willing to work with, but after the first few runs I notice that’s behind a subscription too! I understand the app and developers need to make money for their work, but it would’ve been nice to at least have a couple training plans that were still free. I always loved Runkeeper, but I already have several subscriptions to other apps and really don’t want to have to add another. Everything is a subscription these days which is kinda annoying. I’d rather just pay a one time flat fee. Oh well. Guess I’ll see what other free run apps are out there.
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  • Runkeeper Ruined There App

    Runkeeper went from having the best running app to having the worst. With the release of version 10.3 they ruined a great running app. Their intent with version 10.3 was to monitor your run using just the Apple Watch independent of your iPhone. The Apple Watch is supposed to provide a few of audio cues. Heart rate is not one of them. At best on a 5 mile run your lucky if you get 2 audio cues. When you finish your run you are supposed to sync your Apple Watch with your iPhone. Syncing takes at least 15 minutes if it syncs at all. If you try to monitor your run with your iPhone you can no longer sync your iPhone with your Apple Watch. So no heart rate stats while using your iPhone. No way to visually look at your stats on your Apple Watch. If you look at the reviews since the release of version 10.3 you will see they are almost all negative. Runkeeper responds by saying they are working on the bugs. If they are working on the bugs, which I would say is really a beta version of their app, why not retract it and bring back their previous version which was an app they can be proud about. When they get 10.3 straighten out then re-release it. Why continue to embarrass themselves and ASIC?
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    Developer Response

    Hey there, I know it’s been a long time since you wrote this review, but we just wanted to take a moment to check in and let you know that as of July 2022, the app is now on version 13.4. We did briefly disconnect the phone and watch in version 10.3, but did re-couple the watch and phone in a release shortly afterward; we greatly apologize for the inconvenience you encountered! Runkeeper 13.4 should work just like it sounds like you want the watch app to work. We’d love for you to reach out to support@runkeeper.com so we can ensure you have the best experience with the Runkeeper app and we hope that you will take the time to offer an updated review if you feel that your experience with the app has improved!
  • Used to be the best app

    I’ve been using Runkeeper for over 3 years now. It was excellent. Now I will look for a new app since last upgrade. I have the Apple Iwatch and I loved that the phone and Iwatch synced. I had my heart rate monitored constantly from the watch, but while walking could easily see all the stats on the phone. Now stuck with just using the watch. It’s cold out. I can’t easily get to watch to see rates and distance. Had better access to phone plus easier to read and hear. All my friends and relatives used runkeeper. NO ONE likes it now since the phone and watch are not synced. Went from 5 star to 1 with last upgrade.
    Plus before upgrade you could use either watch or phone independently too. Why kill the sync? I thought upgrades were to make something better not make me remove the app from my phone.
    Don’t get this app unless they put it back the way it was.
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  • This app used to be great

    I’ve used this app for years and loved it. The last 6 months it is junk. The biggest thing is every activity I do with Apple Watch it multiplies it. It’s even adding activities to previous weeks so now I have hundreds of miles logged that I didn’t even do. That in turn is adding miles to shoe tracker and telling me I need new shoes after a few weeks. I thought maybe the app wasn’t compatible with my older iPhone 6 so I upgraded to a 10 and with no better results. Every activity I do with the phone when I go to save it the app tells me the server is slow and it can’t sync activity. Most of the time activities aren’t even showing in the feed, friends don’t get notified when I complete an activity. Now with the latest update they’ve removed the connection between the watch and phone so now I can’t monitor my heart rate when cycling. Now with over 5,000 miles logged I guess I need to find a new app to use. Very disappointing! Update: before writing this review I was in contact with support numerous times and seems there was no solution. They said they were working on it.
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